Business Operations Analyst
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Job Description
Business Operations Analyst at Profound Research, centralizing and streamlining corporate reporting and business intelligence. Transforming data into actionable insights within clinical research operations.
Responsibilities:
- Own the collection, validation, and reporting of key business metrics across Patient Recruiting, Operations, Finance, and Commercial teams.
- Produce weekly, monthly, and as needed executive-level reporting for the Executive Leadership Team.
- Identify high-effort, repeatable reporting processes and design interim automations (Excel models, SQL queries, BI dashboards, lightweight workflows).
- Build and maintain dashboards using Power BI, Tableau, or Looker Studio.
- Partner with technical and operational stakeholders to improve data flows and reporting reliability.
- Own EMR data extraction processes for practices in the network – both Profound owned extraction as well as working with 3rd party vendors who will be performing extraction and aggregation.
- Help manage and maintain Profound’s data assets.
- Transform conceptual user business and user data needs into clear, functional company requirements and tools – including assisting in the buildout of analytics dashboards.
- Work with the Commercial feasibility team on Sponsor study feasibility questionnaires.
- Attend project calls, respond to customer questions, demands, and needs.
- Support ad hoc analyses, cross-functional requests, and special projects as needed.
Requirements:
- Bachelor’s degree in Math, Statistics, Computer Science, Analytics or another relevant field.
- Ability to manipulate large, complex data sets using a variety of software applications, including the use of relational databases – applications include SQL, SAS, R, Looker, Sigma, Python, or other large data analytics and scripting tools.
- In-depth, expert knowledge of Microsoft Excel.
- Self-motivated with great attention to detail.
- Resourceful with the ability to work independently on projects.
- At least 2 years of experience in an analyst, business intelligence, or research role.
- Experience producing materials for Executive or C-Suite audiences using conclusions derived from data analysis.
- Experience in the Clinical Research or Healthcare sector.
- Understanding of data warehouse or ETL processes, especially with the ability to do some of the transformations or normalizations.
- Experience in a high-growth or startup environment.
Benefits:
- Flexible PRN scheduling that works with your availability
- Exposure to diverse therapeutic areas and cutting-edge treatments
- Supportive team environment with comprehensive training
- Opportunity to make a direct impact on patient access to innovative therapies
- Professional development in the growing field of clinical research
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