Business Operations Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Business Operations Specialist managing operations and supporting executives at ANNA Autism Care. Focused on AI fluency and efficient operational workflows.
Responsibilities:
- Own end-to-end onboarding execution: pre-boarding tasks, day-one welcome experience, equipment provisioning, system access, I-9/eligibility documentation, benefits enrollment hand-off, and 30/60/90 check-ins
- Own offboarding execution: separation logistics, system deprovisioning, exit interview scheduling and synthesis, return of equipment, and clean documentation
- Maintain Ashby as the source of truth for hiring activity — keep pipelines current, configure templates and approval flows, build and run reports for hiring leaders, and ensure every candidate has a high-quality experience
- Coordinate with hiring managers on interview scheduling, panel logistics, candidate communications, and offer letter generation
- Maintain accurate, audit-ready employee records, files, and HRIS data; flag and resolve discrepancies before they become problems
- Keep policies, handbooks, SOPs, and state addenda current and version-controlled; partner with employment counsel when policy changes are required
- Support compliance workstreams including I-9 audits, ACQ accreditation documentation, training records, and required state and federal reporting
- Take on operational projects that don't yet have a clear owner — vendor onboarding and license tracking, leadership offsite logistics, ad-hoc research, internal comms support, document and SOP cleanup, and similar 'connective tissue' work that keeps a fast-growing company running
- Own calendar management for senior leaders — scheduling, defending focus time, resolving conflicts, anticipating logistical needs before they're asked for
- Prep our leaders for their week and their key meetings — pre-reads pulled together, agendas drafted, materials in the right place at the right time
- Use Claude daily as your primary thinking, drafting, and execution partner — for emails, policy edits, summaries, data cleanup, candidate comms, meeting notes, and project planning
- Draft clear, warm, on-brand internal communications — onboarding announcements, policy updates, all-hands prep, vendor comms, manager FAQs
- Maintain ANNA's internal knowledge base so that policies, SOPs, and 'how do we do X' answers are easy to find and trust.
Requirements:
- 3+ years of experience in operations, business operations, executive operations, chief-of-staff support, executive assistance, People Operations, or HR coordination at a fast-paced company
- Demonstrated comfort supporting senior leaders directly — calendar management, meeting prep, follow-through, travel and logistics
- Strong daily, hands-on use of generative AI tools (Claude preferred; ChatGPT, Gemini, Copilot acceptable) — beyond casual use; you can talk concretely about workflows you've built
- Excellent written English; clean, warm, professional communication on email, Slack, and async docs
- Proven ability to work full-time US Eastern hours (approx. 9pm – 6am Philippine Time) and a stable, reliable home work setup
- High standard for accuracy and discretion — you treat sensitive company and employee data with appropriate care.
Benefits:
- Flexible PTO; US holidays observed
- Full access to Claude (Pro) and supporting AI tooling provided
Similar Jobs
Business Operations Analyst – Junior
Business Operations Analyst focused on operational excellence in finance and technology at Numerix. Collaborating with teams to deliver exceptional client services and support.
Business Operations Lead
Business Operations Lead building operational infrastructure for a scaling fintech startup. Overseeing cross-team coordination, workload visibility, and vendor management.
Business Systems Administrator, NetSuite
Business Systems Administrator managing NetSuite platform for Arctic Wolf. Supporting system administration, updates, and data management processes.
Senior Business Operations Project Manager
Senior Business Operations Project Manager driving optimization across sales, delivery, and operations. Collaborating with the Chief Operations Officer to manage major company initiatives.
Business Process Architect
Business Process Architect at Salesforce designing processes for AI-powered delivery models. Responsible for documentation, requirements, and driving improvements in global governance structures.
Associate Business Process Services – Mailroom & Claims Team
Associate Business Process Services role handling complex claims and appeals for healthcare. Work remotely, adjudicating and analyzing trends while ensuring HIPAA compliance.
Associate, Business Operations – Product Management
Product Management Associate focused on growth for AI-powered automotive super app. Engaging in user experience mapping and product initiatives in a high-stakes environment.
Senior Associate, Strategy and Business Operations
Senior Associate managing strategy and business operations for Gainsight's AI-driven customer success platform. Collaborating with executive leadership to ensure operational excellence while driving cross-functional initiatives.
Director, Business Systems
Director of Business Systems at Armada overseeing strategy and execution of core platforms across Finance, Operations, and People. Leading a high-performance team to drive efficiency and optimize operations.
Business Operations Lead
Business Operations Lead at Sage Haus focusing on system integrity and operational efficiency. Collaborating across departments to streamline processes and improve data management.
AI Business Operations Intern
Business Operations Intern supporting AI/ML consulting team with outreach, follow-ups, and client relationship management. Engaging in real AI consulting projects and campaigns.
Lead Analyst, Business Operations
Business Operations Lead Analyst supporting sales strategy and execution at FICO, a global analytics software company. Driving operational rigor and sales programs within a high-performing sales organization.
Business Process Consultant
Business Process Consultant focused on analyzing operations and identifying improvement opportunities for clients. Facilitating sessions with stakeholders to translate goals into actionable process changes.
Associate Business Operations Manager
Business Operations Manager executing global expansion strategies for Deel's operations and products while collaborating with cross-functional teams
Principal, Business Operations – AI & Automation
Lead AI automation initiatives within Business Operations at Kraken, enhancing efficiency and scalability across teams. Drive integration of smart systems for operational leverage in a global crypto firm.
Principal, Business Operations – AI & Automation
Principal role in AI and Automation, co-owning the automation stack at Kraken, a leader in crypto.
Business Operations Lead
Business Operations Lead managing cross-functional initiatives for an AI healthcare platform. Driving high-leverage projects and systematizing operations for scalability.
Director of Credentialing – Business Process Management
Director of Credentialing providing strategic and operational leadership over provider credentialing and enrollment functions for healthcare clients.
Senior Business Operations Associate
Business Operations Senior Associate supporting strategic initiatives at Brightwheel in a remote role. Execute high-impact projects and build AI powered automations to drive business outcomes.
Business Operations Project Manager
Business Operations Project Manager managing cross-functional initiatives for Brightline. Ensuring strategic priorities translate into measurable outcomes and sustainable operational practices.