Senior Associate, Strategy and Business Operations
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Job Description
Senior Associate managing strategy and business operations for Gainsight's AI-driven customer success platform. Collaborating with executive leadership to ensure operational excellence while driving cross-functional initiatives.
Responsibilities:
- Own and continuously improve the company’s core operating cadence
- Drive high-priority, cross-functional strategic initiatives on behalf of the CEO
- Coordinate the annual planning process end-to-end in partnership with Finance
- Own the narrative and coordination for board decks, investor materials, and key executive presentations
- Build and maintain the data layer that supports executive decision-making
- Serve as a shared strategic resource to the Business Unit GMs and functional leaders
- Provide analytical and project management support on M&A or strategic partnership evaluations as needed
Requirements:
- 3+ years of relevant experience
- Bachelor's degree (or equivalent combination of education and experience)
- Experience in private equity / venture capital, strategy, business operations, management consulting, or a Chief of Staff role
- Strong structured thinking and communication skills
- High degree of analytical fluency, including comfort building financial models
- Proficiency in data analysis and visualization tools, as well as Excel and PowerPoint
- Strong executive presence and interpersonal skills
- Exceptional written communication skills
Benefits:
- fully covered medical premiums (employee-only)
- flexible PTO
- 401(k) plan
- dental and vision coverage
- remote work options
- $10,000 lifetime fertility stipend
- access to coworking spaces around the globe
- dedicated Recharge Holidays - one long weekend each quarter to relax and reset
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