Business Operations Specialist – Website Migrations
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Job Description
Junior Business Operations Specialist coordinating e-commerce website migrations to Wix for a Canadian fintech company. Focusing on data integrity, client communication, and technical troubleshooting.
Responsibilities:
- Coordinate and manage end-to-end website migration processes from existing e-commerce platforms to Wix.
- Schedule and oversee migration activities, ensuring minimal disruption to business operations.
- Maintain regular communication with customers to provide clear status updates, gather requirements, and confirm milestones.
- Export inventory, customer, and transactional data from the source platform, ensuring correct file structure (CSV format) and data integrity.
- Import and validate data in Wix Catalog and Wix Contacts, confirming successful integration and resolving any data or formatting errors.
- Analyze and correct import/export issues by reviewing error reports and reprocessing data as needed.
- Perform post-migration verification, including data reconciliation, record count confirmation, and functionality validation within Wix and Moneris Total Commerce.
- Archive and document migration activities, maintaining detailed logs and supporting audit readiness.
- Collaborate with Moneris and Wix support teams to resolve escalated technical issues promptly.
Requirements:
- Experience in migrating e-commerce websites from other platforms (e.g., Shopify, WooCommerce, Squarespace) to Wix.
- Strong understanding or hands-on experience with Wix tools and website setup.
- Attention to detail and accuracy when managing data in CSV or similar formats.
- Strong organizational and communication skills for coordinating multiple client migrations.
- Fluency in English and French (spoken and written); Spanish is a plus.
- Ability to troubleshoot migration-related issues, identify root causes, and implement corrections efficiently.
- Familiarity with data import/export procedures, data validation, and reconciliation practices.
- Understanding of secure data handling and archiving standards.
- Proactive, adaptable, and eager to learn in a fast-paced fintech environment.
Benefits:
- Work from anywhere with true flexibility and freedom.
- Earn in USD with compensation that matches your expertise.
- Recharge confidently with dedicated paid time off.
- Advance your career with fully covered international certifications.
- Access coworking spaces worldwide whenever you want a professional setup.
- Strengthen your English and expand your global reach.
- Connect and have fun with activities that unite our international team.
- Feel appreciated with personalized gifts and a thoughtful welcome kit.
- Grow our community and earn through our referral program.
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