Business Operations Coordinator
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Job Description
Business Operations Coordinator managing operations for Makeship, a crowdfunding platform for creators. Collaborating across teams to ensure effective project execution and internal support.
Responsibilities:
- Coordinate with cross-departmental stakeholders to move projects and events forward
- Coordinate campaign execution - ensuring that products are launched as expected on makeship.com , manufacturing partners are set up for production, and everything in between
- Act as the primary point of contact and support for internal operations support
- Document internal systems, processes, and standard operating procedures
- Support with the coordination, design, and implementation of business workflows
- Support with debugging, optimizing, and building of low-code/no-code automations
- Support with ad-hoc reporting, data analysis, and data quality initiatives
Requirements:
- 2+ years of experience coordinating projects across multiple teams and stakeholders
- 1+ years of experience working with Shopify or other e-commerce platforms
- 1+ years of experience working with automations in low-code/no-code platforms (e.g. Airtable, Zapier)
- 1+ years of experience reporting and analyzing data from Shopify, HubSpot, and/or databases (e.g. Airtable, BigQuery)
- Excellent written and visual communication of processes (e.g. Miro, Figma)
- Courage to jump into new systems, technologies, and processes and learn on the fly
- Ability to switch contexts rapidly, while keeping tasks and information organized
- A user-focused and creative, solutions-oriented mindset
Benefits:
- Work remotely anywhere in Canada and/or access any of our hubs
- Health and dental benefits from day 1
- 4 weeks of paid vacation (including paid time off on your birthday)
- Additional 1 week of paid time off during the holidays
- Virtual & In-Person Social Events
- Annual Paid Volunteer Day Off
- 1:1 RRSP Matching Program Up to 3%
- $500 Pre-Tax Annual Health & Wellness Allowance
- $400 Pre-Tax Home Office Setup Allowance
- $65 Pre-Tax Monthly Phone Allowance
- Maternity and Parental Leave Top-Up Program
- Education Assistance Program
- Employee Referral Program
- Tenured Rewards Program
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