Business Process Improvement Manager – Operational Excellence
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Job Description
Business Process Improvement Manager overseeing lean transformation and operational excellence at Medtronic. Collaborating with teams to implement sustainable process improvements and achieve key performance metrics.
Responsibilities:
- Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
- Diagrams and evaluates existing processes
- Organizes, leads and facilitates cross-functional project teams
- Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities
- Collects data to identify root cause of problems
- Measures performance against process requirements
- Aligns improvement to performance shortfalls
- Provides consultation on the use of re-engineering techniques to improve process performance and product quality
- May deliver presentations and training courses including measurement, analysis, improvement and control
- Surveys and analyzes best practices for techniques and processes
- Communicates team progress
- Performs cost and benefit analyses
Requirements:
- Bachelor's degree with a minimum of 5 years relevant experience OR An advanced degree with a minimum of 3 years prior relevant experience
- 3+ years of dedicated Lean Manufacturing or Operational Excellence (OpEx) implementation experience, driving measurable improvements in productivity, quality, cost, and delivery
- Experience leading transactional and business process improvement initiatives across functions such as distribution centers, supply chain, quality, finance, operations, HR, or shared services
- Advanced Lean or Six Sigma certification (e.g., Black Belt, Master Black Belt)
- Previous consulting experience in operational excellence or process transformation
- Demonstrated success leading projects in highly regulated industries (e.g., medical device, pharma, aerospace, automotive)
- Proficiency in data analytics tools (e.g., Power BI, Tableau, Minitab)
- Change management certification or significant experience with organizational change initiatives
- Strong presentation and facilitation skills for executive and frontline audiences
- Experience developing and delivering training for Lean, Six Sigma, or process improvement methodologies
- Multilingual abilities, especially Spanish, due to international travel and cross-border collaboration
- Familiarity with digital transformation, Industry 4.0, or advanced manufacturing technologies
- Track record of mentoring or coaching other process improvement professionals
- Experience with succession planning and talent development
- Strong financial acumen, including cost/benefit analysis and budget management
- High adaptability and comfort working in a fast-paced, ambiguous environment
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Benefits:
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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