Care Coordinator, Bilingual Spanish
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Job Description
Care Coordinator supporting seniors with complex care needs in Special Needs Program at Alignment Health. Collaborating with interdisciplinary team for optimal health care management.
Responsibilities:
- Reaches out to members telephonically to assist with referrals, authorizations, HHC, DME needs, medication refills, make provider appointments and follow ups, etc.
- Creates cases, tasks, and completes assessments in Case Management module for all Hospital and SNF discharges.
- Works as a team with the Case Manager to engage and manage a panel of SNP members.
- Establishes relationships with members, earns their trust and acts as patient advocate.
Requirements:
- Minimum 1 year experience working in Health Care IPAs.
- Minimum 1 year experience entering referrals and prior authorizations.
- Required: High School Diploma or GED. Bachelor's degree or four years additional experience in lieu of education.
- Bilingual: Spanish or Vietnamese preferred.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Basic Computer Skills, 25 WPM (Microsoft Outlook, excel, word)
Benefits:
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
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