Care Transitions Care Manager – Southern Region
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Job Description
Care manager supporting North Carolina members with behavioral health, disability, and substance-use needs. Facilitating transitions from institutional settings to integrated community-based care.
Responsibilities:
- Provide in-reach and transition care management to members in institutional, congregate, or facility-based settings, including hospitals and inpatient units
- Educate members, families, and guardians about integrated community-based care and available services
- Facilitate access to physical, behavioral, social, and community resources
- Provide complex care management in compliance with NCQA and required accreditation standards
- Develop whole-person care plans using national evidence-based and evidence-informed standards
- Provide guidance and monitoring to providers regarding social determinant, medical, and other member needs
- Identify, document, and attempt to address barriers to relocation to integrated community settings
- Engage members in State Psychiatric Hospitals and ACHs regarding permanent supportive housing and community resources
- Complete required documentation, paperwork, and software-platform tasks within designated timeframes
- Work on an interdisciplinary team addressing Olmstead Settlement and Tailored Plan functions
- Assess and monitor member health and safety, including during emergencies or weather advisories
- Travel within the catchment as required
Requirements:
- Must meet QP status
- Must hold a qualifying full license from the NC governing board regulating Human Services professions, or be a fully licensed RN licensed to practice in North Carolina
- Licensed RN pathway requires four years of full-time experience with the MH/DD/SA population
- Master’s degree in a human service field plus one year of full-time MH/DD/SA experience, or one year of supervised alcoholism and drug abuse counseling experience
- Bachelor’s degree in a human service field plus two years of full-time MH/DD/SA experience, or two years of supervised alcoholism and drug abuse counseling experience
- Bachelor’s degree in another field plus four years of full-time MH/DD/SA experience, or four years of supervised alcoholism and drug abuse counseling experience
- Must have a valid driver’s license
- Must reside within 75 miles of Trillium’s Southern Region, specifically Lenoir County
- Must be able to travel within the catchment as required
- Must pass a drug test as a condition of employment
- Resume must include employer names, dates of service, average weekly hours, essential duties, education details, and licensure/certification information if applicable
Benefits:
- Competitive benefits
- Work-from-home options for most positions
- Flexible work schedules with management approval for some roles
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO)
- 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan)
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
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