Business Manager
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Job Description
Business Manager overseeing operations, finances, vendors, and compliance for Maximus’s POTFF human-performance defense program. Supporting Special Operations Forces readiness through disciplined program execution.
Responsibilities:
- Manage day-to-day operational aspects of projects and scopes, including planning activities and artifacts
- Oversee large multi-project programs, including planning, organizing, staffing, leading, and controlling activities
- Create and execute project work plans and revise them as needed
- Identify resources and assign responsibilities
- Develop and maintain master and individual resource plans and project documents
- Baseline projects and capture actual metrics for historical metrics and Level of Effort forecasting
- Review team deliverables before submission to management and customers
- Apply PMI methodology and enforce project standards
- Prepare for engagement reviews and quality assurance procedures
- Minimize project risk exposure
- Communicate project information to management, stakeholders, and customers
- Resolve or escalate issues
- Ensure project documents are complete, current, and properly stored
- Track and apply lessons learned
- Close out projects properly
- Supervise staff and provide direction, input, and performance feedback
- Prioritize workloads and resolve issues as an escalation point
- Liaise with vendors, including performance and SLA monitoring and supporting system and business process changes
- Participate in drafting vendor contracts, addendums, SOWs, RFPs/RFIs, change requests, and requirements
- Lead continuous improvement teams
- Oversee POTFF program or assigned-site business operations
- Partner with Finance on budgets, forecasts, expenditures, staffing, training investments, and facilities
- Coordinate activities across human performance domains
- Supervise administrative and clerical personnel, schedules, onboarding, and training
- Monitor contract, regulatory, safety, security, and company-policy compliance
- Coordinate vendor activities and procurement
- Maintain relationships with government customers, program leadership, functional teams, vendors, and stakeholders
- Develop operational metrics, reports, and performance indicators
- Identify operational risks and support corrective actions and continuous improvement
Requirements:
- Bachelor's degree in a related field, or equivalent combination of education and experience in lieu of degree
- 7–10 years of relevant professional experience required
- Minimum five years of experience in program management, contract administration, business operations, or related work in defense, government, or complex regulated environments
- Experience with budgeting, financial oversight, resource planning, procurement, and cost control
- Experience supervising staff and coordinating cross-functional teams
- Working knowledge of federal contracting and applicable compliance requirements
- Strong organizational, analytical, problem-solving, and decision-making skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office applications and business reporting tools
- U.S. citizenship required
- Active U.S. Government Secret security clearance or eligibility to obtain and maintain one
- Advanced degree in business administration, public administration, public health, or related field preferred
- Experience supporting Special Operations Forces, military readiness, human performance, behavioral health, or physical readiness programs preferred
- Knowledge of USSOCOM and POTFF mission priorities preferred
- Experience with FAR or DFARS preferred
- Experience developing performance metrics and executive-level operational reports preferred
- PMP or other relevant certification preferred
- Active Department of Defense Secret or higher-level clearance preferred
Benefits:
- Work/life balance support with flexibility
- Medical, Dental, Vision, and Prescription plans
- Partially funded HSA
- Life Insurance
- Additional insurance discounts
- 401(k) Retirement Savings Plan with Company Match
- PTO
- Paid holidays
- Extended sick leave
- Short- and Long-Term Disability coverage
- Employee Assistance Program (EAP)
- Employee recognition programs
- Tuition Reimbursement
- Professional development opportunities
- Employee Discounts & Perks
- Wellness Programs & Resources
- Training programs, workshops, conferences, and ongoing learning opportunities
- Coverage of costs associated with renewing required licenses and certifications
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