Case Manager
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Job Description
Case Manager supporting clients affected by disaster events. Assessing survivor needs and coordinating services to build recovery plans.
Responsibilities:
- Coordinating required services to address unmet needs and assessing when a case should be recommended for closure or reopening
- Build and maintain strong relationships with community members, organizations, and stakeholders
- Represent the organization at community events, meetings, and forums
- Develop and implement outreach strategies to promote organizational initiatives
- Gather and communicate community feedback to internal departments
- Coordinate and manage community engagement programs and activities
- Serve as a point of contact for community inquiries, concerns, and suggestions
- Facilitate open communication between the organization and the community
- Monitor community trends and issues to inform organizational planning
- Collaborate with internal teams to ensure alignment with community needs
- Prepare reports on community engagement efforts and outcomes
Requirements:
- Associate’s degree in social work, public administration, communications, or a related field
- A minimum of one (1) year of experience in publicly facing case management
- Experience compiling and entering data, preferred
- Experience in event planning and public speaking is a plus
- Must be able to clear a criminal background check.
Benefits:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
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