CDU Trainer
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Job Description
CDU Trainer improving medical billing denials follow-up, reporting, and team education. Guidehouse delivers AI-led professional services across healthcare and government sectors.
Responsibilities:
- Complete denial follow-up and reporting with claim understanding
- Prepare reporting to identify trends and provide account guidance through team education
- Review denial CARC codes and present denials with an education focus
- Train new and current team members on denial follow-up processes
- Facilitate resolution by referring matters to appropriate subject matter experts
- Escalate matters to supervisors and request information or take action to resolve issues
- Perform varied duties across changing tasks efficiently
- Communicate issues to management in a timely manner
- Communicate with organizational departments to ensure proper handling of patient accounts
- Resubmit corrected claims and required supporting documentation
- Perform other duties assigned by direct supervisors
Requirements:
- HS Diploma/ GED OR 3 years of relevant experience in lieu of education
- 3+ Years of working experience in medical specialty billing
- Strong Claims Understanding - Clean Claim, UB 04 Format, 1500 Format
- Strong 835 Remittance Understanding
- Working Experience of CARC Codes
- Ability to prepare training documentation & presentation skills
- Professional client engagement experience
- Ability to interpret and apply reimbursement aspects of managed healthcare contracts
- Effective and efficient problem solving
- HIPAA Knowledge
- Strong Lines of Communication
- Self-Motivated to gain knowledge of processes and denials reporting
- Microsoft Office Knowledge
- Ability to Communicate in Group Setting with Professional Leadership Communication
- Time Management Skills
- Organizational Skills
Benefits:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Discretionary variable incentive bonus eligibility
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account
- Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement
- Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Flexible benefits package
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