Chief of Staff – COO

Posted 43ds ago

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Job Description

Chief of Staff to COO managing operations for AI-first organization tasked with scaling globally. Implementing strategy and operational frameworks across various departments for high-growth startup.

Responsibilities:

  • Institutionalize excellence turning the Founders' and COO’s vision for a lean, AI-first organization into a repeatable “Scaling Blueprint.”
  • Move Ema from a high-growth startup to a global category leader by building the operational connective tissue across EPD (Engineering, Product, Design), GTM (Sales, Marketing, Partnerships), and Internal Functions (HR, Finance, Legal, Compliance).
  • Design and operationalize the frameworks to scale Ema from 10 to 100+ employees globally.
  • Act as a "Product Manager" for internal functions, using Ema’s products and other AI tools to automate Finance, Recruiting, HR, Marketing, etc.
  • Own high-impact "Zero-to-One" initiatives directly for the COO - e.g., investor relations support, compliance, management of our London hub.

Requirements:

  • 2–4 years at a top-tier consulting firm (McKinsey, BCG, Bain)
  • MBA and an engineering degree from top tier schools
  • Proven experience in a Founder’s Office or Strategy & Ops role within a high-growth tech environment
  • You have a "Product Mindset" and can vibe code—using AI to build tools, scripts, and automations to solve operational bottlenecks
  • Comfortable managing across time zones; a relentless owner who thrives in ambiguity.

Benefits:

  • Professional development opportunities
  • Flexible working hours