Chief Operating Officer
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Job Description
Chief Operating Officer building operational backbone for Tradeify Brokerage. Leading strategies for compliance, vendor management, and customer support while ensuring efficient operations.
Responsibilities:
- Design and implement end-to-end operational infrastructure for a modern brokerage
- Establish scalable processes across trade lifecycle, client onboarding, funding, and withdrawals
- Ensure operational readiness for rapid growth across futures and crypto markets
- Translate company vision into operational frameworks, KPIs, and execution plans
- Build systems that support high-volume trading activity with speed and reliability
- Identify bottlenecks and continuously optimize performance across all workflows
- Partner with Compliance and Legal leadership to ensure all operations meet regulatory standards (CFTC, NFA, SEC where applicable)
- Implement controls and processes that support a compliant, audit-ready organization
- Oversee operational risk management and escalation frameworks
- Build and scale a high-performance trader support function
- Ensure fast, accurate resolution of client issues across global markets
- Create systems for feedback loops between customers and product teams
- Manage relationships with clearing firms, liquidity providers, data vendors, and technology partners
- Ensure operational resilience across third-party dependencies
- Negotiate and optimize vendor contracts to support growth and cost efficiency
- Hire, develop, and lead high-performing operations teams across multiple functions
- Establish a culture of accountability, speed, and execution
- Partner cross-functionally with Product, Engineering, Compliance, and Growth
Requirements:
- 10+ years of experience in operations leadership within brokerage, fintech, trading platforms, or financial services
- Proven experience building and scaling operational infrastructure in a high-growth environment
- Deep understanding of brokerage operations, including trade lifecycle, clearing, and client onboarding
- Strong knowledge of regulatory environments (CFTC, NFA, SEC, or equivalent)
- Experience managing vendor ecosystems including clearing firms and market data providers
- Demonstrated ability to build teams and operational processes from the ground up
- Highly analytical with strong systems-thinking and problem-solving skills
- Comfortable operating in a fast-paced, high-accountability startup environment
- Nice to Have
- Experience operating within CFD and/or futures brokerage environments (highly relevant to our product and trader base)
- Background in proprietary trading firms or high-frequency trading environments
- Experience scaling global operations across multiple time zones
- Familiarity with modern trading infrastructure, APIs, and real-time systems
Benefits:
- Build the operational foundation of a next-generation brokerage from the ground up
- Work directly with executive leadership on a high-impact, high-visibility mandate
- Be part of a fast-growing, performance-driven fintech company
- Shape the future of how traders access and interact with financial markets
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