Client Accounting Implementation Manager
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Job Description
Client Accounting Implementation Manager leading accounting transformation projects for Rehmann, a professional advisory firm. Improving workflows, implementing technology, and guiding clients through operational change.
Responsibilities:
- Lead client implementation, process improvement, and technology optimization projects from discovery through transition
- Partner with clients to understand operational challenges, identify opportunities, and develop practical solutions
- Evaluate accounting and business processes and recommend improvements supporting scalability, consistency, and stronger outcomes
- Manage project plans, timelines, deliverables, stakeholder communication, and implementation activities
- Facilitate client meetings, workshops, training sessions, and project status updates
- Provide proactive recommendations and guidance throughout the client journey
- Support technology implementations, workflow redesigns, system enhancements, and operational improvement initiatives
- Collaborate with internal teams and external partners to deliver a seamless client experience
- Create and maintain project documentation, process maps, training materials, and implementation best practices
- Identify opportunities to expand client relationships and introduce additional advisory, technology, and operational solutions
- Mentor team members and contribute to collaboration, innovation, and continuous improvement
- Stay informed on emerging technologies, business trends, and process improvement strategies
Requirements:
- 5+ years of experience in accounting, consulting, business operations, project management, process improvement, technology implementation, or a related field
- Strong understanding of accounting operations and business processes
- Experience managing multiple client engagements, projects, or initiatives simultaneously
- Track record of solving problems, improving processes, and driving successful outcomes
- Comfortable working in a fast-paced, client-focused environment
- Ability to organize and lead projects involving multiple stakeholders and competing priorities
- Experience documenting processes, identifying inefficiencies, and implementing improvements
- Strong planning, communication, and organizational skills
- Ability to effectively manage change and guide clients through new processes and solutions
- Strong technology aptitude and interest in learning new systems and applications
- Experience with business software, accounting technology, workflows, integrations, or operational platforms
- Ability to assess technology solutions and align them with business objectives
- Ability to translate technical concepts into practical business recommendations
- Exceptional communication and relationship-building skills
- Ability to establish trust and credibility with clients and team members
- Collaborative mindset and commitment to outstanding client experiences
- Passion for mentoring, coaching, and helping others succeed
- Curious, improvement-minded, and naturally proactive
- Strong problem-solving and critical-thinking abilities
- Adaptable and comfortable navigating change
- Entrepreneurial spirit with a desire to build and improve
- Professionalism, integrity, and accountability
- Commitment to continuous learning and professional development
- Bonus: experience supporting business transformation, operational improvement, or technology implementation initiatives
- Bonus: exposure to accounting technology, workflow automation, or integrated business applications
- Bonus: experience in client-facing consulting, advisory, or implementation roles
- Bonus: familiarity with eCommerce, operational accounting, outsourced accounting, or business process improvement environments
- Bonus: experience developing scalable workflows, training programs, or operational best practices
Benefits:
- Exceptional support, encouragement, and guidance from colleagues and leadership
- Programs and benefits focused on physical and mental health
- Paid time off for volunteering and diversity-related activities
- Flexible work arrangements
- Growth and development support
- Professional development
- Equal opportunity employer
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