Clinical Consultant, MCS
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Job Description
Clinical Consultant supporting heart failure products in southern California for Abbott. Training customers and providing clinical support for Abbott's medical technologies and educational programs.
Responsibilities:
- Key point of contact for clinical issues for assigned territory customers.
- Training and educating customers on Abbott products per the approved educational materials and IFU's.
- Heartline and Travel Call responsibility.
- Attending implants to provide clinical support according to approved educational materials.
- Strategic planning and execution to improve clinical outcomes and business objectives within territory.
- Effective and timely management of territory clinical issues, and process related issues, including: monthly reports, Concur expense reporting, SFA input, and PEC reporting.
- Effective communication and collaboration with territory team, clinical team, training and education, marketing, technical support and management teams.
- Communicate regularly with Clinical Manager.
- Awareness of and adherence to Advamed guidelines.
- Active continuing education to stay current on the clinical issues impacting MCS.
- Evaluates clinical and educational needs of customers.
- Designs, develops and implements quality educational programs.
- Actively participates in the communication of concepts and ideas designed to benefit customer support and educational efforts.
- Tracks industry trends to alert marketing to new product direction.
- Provides input into the strategic and tactical planning process.
- Responsible for providing technical and clinical support to customers and sales team.
- Coordinates and assists with the training of all centers in an assigned geographical region.
- Maintains contact with customers in order to assess clinical and educational needs.
- Evaluates customer needs and recommends appropriate product modifications.
- Creates, maintains, and updates educational materials.
- Assists in the promotion of Abbott's product to prospective clients in cooperation with the sales team.
- Evaluates product viability and planned product improvements and modifications.
- Completes clinical reports as requested by management, and completes all additional documentation requested by management in a timely basis.
- Protects and acts responsibly toward all company equipment and confidential information.
- Provides support at Tradeshows as requested by management.
Requirements:
- Undergraduate Degree in Nursing or some other medical discipline. Graduate Degree desirable.
- 3-5 years heart failure experience or equivalent preferred.
- Background in Nursing, Circulatory Support or Cardiology.
- Nursing (ICU or CCU), clinical publications, and group presentations desirable.
- Computer literacy.
- Highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized.
- MCS (mechanical circulatory support) experience highly desirable.
Benefits:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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