Clinical Development Specialist
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Job Description
Clinical Development Specialist supporting Biosense Webster cardiac-arrhythmia products across Trakya. Training physicians and EP lab staff while providing clinical case support and developing customer relationships.
Responsibilities:
- Provide expert clinical product and technical assistance and training to physicians and EP Lab staff on BWI systems and catheter equipment during case procedures
- Educate customers on BWI products through technical and clinical information and in-service training
- Plan and schedule customer case support
- Maintain knowledge of product instructions for use, best practices, technical troubleshooting, scientific clinical literature, and new product information
- Identify potential sales opportunities using consultative selling techniques
- Create awareness of BWI solutions and facilitate Clinical Development Manager contact with key decision makers
- Collaborate with the local team and maintain open communication
- Develop and grow customer relationships with physicians, nurses, technicians, clinical and hospital administrators, and staff
- Share best practices with peers
- Ensure compliance with government and company regulations, policies, and procedures
- Respond to requests in a high-stress environment while maintaining composure and problem-solving focus
- Engage in diagnostic dialogue with internal and external stakeholders and formulate solutions
- Mentor new BWI commercial team members as requested
- Respond daily to customer, practitioner, and partner requests by email and phone
- Manage account documentation, compliance training, expense reporting, and company system input
- Maintain Safe Fleet standards
- Communicate business issues or opportunities to the next management level
- Ensure subordinates follow Health, Safety and Environmental practices
- Perform additional duties as needed
Requirements:
- A minimum of a Bachelor’s degree
- A valid Driver’s License
- Willingness and ability to travel up to 40% overnight nationally
- Ability to sit for extended periods of time
- Ability to work in a hospital laboratory setting
- Ability to attend live patient cases
- Willingness to wear protective gear, including lead aprons
- Willingness to work variable hours to meet patient needs
- Clinical Support Certificate
- May be required to lift up to 30 kg
- Located in Edirne / Tekirdağ (Trakya) preferred
- Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience preferred
- Experience working with highly complex technical systems and/or in a critical patient care setting preferred
- Effective and timely communication with co-workers and all levels of the patient care team
- Ability to work autonomously and flexibly in a dynamic work environment
- Problem-solving and critical-thinking ability in high-pressure environments
- Ability to translate large amounts of data into actionable insights
- Hunger for learning and building new skills
Benefits:
- Commission indicated in the job sub-function
- Onsite training
- Online courses
- Access to global education centers
- Company-provided protective gear for hospital laboratory work
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