Senior Clinical Specialist, Pain Interventions
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Job Description
Medtronic clinical specialist supporting pain-intervention devices during surgeries and patient care. Providing physician education, troubleshooting, inventory management, and field coverage across Greater Atlanta.
Responsibilities:
- Represent Medtronic as a device specialist during surgical procedures
- Ensure necessary equipment and products are available
- Provide technical support, device selection, programming, and testing of device systems
- Manage patients through all phases of the clinical process and educate them on Medtronic products
- Provide clinical support in surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics
- Educate and train physicians, hospital personnel, and office staff through teaching sessions, in-services, education programs, seminars, and symposia
- Respond to device-related inquiries from customers and patients
- Attend clinical events outside normal business hours, including weekends and after hours
- Comply with company policies, event reporting, and documentation requirements
- Manage inventory for case coverage, including transactions, cycle counts, product retrievals, turnover, and expiration/hold controls
- Contribute to quarterly district, regional, and national initiatives
- Maintain knowledge of competitive products
- Visit accounts and maintain relationships with office staff and healthcare providers
- Place orders for pending purchase orders and product replacement
- Collect purchase orders for covered cases
- Assist management and Sales Training with new employee education
- Use Excel, mobile phone, iPad, laptop, and/or Samsung tablet
- Manage business expenses and budgets
- Function as a clinical leader within the territory and district
- Serve as key contact for complex case coverage and troubleshooting
- Participate in territory business planning aligned with sales objectives
- Act as a field trainer and mentor Associate Clinical Specialists and Clinical Specialists
- Complete therapy and corporate compliance training
- Travel to cover district cases as needed
Requirements:
- High School Diploma or GED with a minimum of 8 years of clinical or medical sales experience; or Associate Degree with a minimum of 6 years of clinical or medical sales experience; or Bachelor’s degree with a minimum of 4 years of clinical or medical sales experience
- Valid driver's license and active vehicle insurance policy
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment
- Ability to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, including periodic weekends, evenings, nights and overnight travel
- Ability to work efficiently and autonomously with little direction outside clinical events
- Ability to attend national meetings, district meetings and other training as requested
- Ability to wear a 7–9 lb protective lead apron for extended periods in the operating room
- Ability to lift up to 40 lbs
- Ability to sit, stand, and/or walk for 8+ hours per day
- Ability to bend/stoop, squat, and balance frequently
- Close vision, distance vision, depth perception, and ability to adjust focus
- Bachelor's degree in a health care related field (preferred)
- Master’s degree (preferred)
- Registered nurse or HCP with experience in a sterile environment (preferred)
- Clinical experience with implantable neurological products and patient care (preferred)
- Experience servicing medical personnel on product use (preferred)
- Experience with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedic, operating room, pain management, or home health care (preferred)
- Understanding of basic reimbursement and healthcare environment (preferred)
Benefits:
- Competitive salary
- Flexible benefits package
- Sales Incentive Plan (SIP)
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Paid sick time for temporary employees, as required under applicable state law
- Reasonable accommodations for qualified individuals with disabilities
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