Collections Specialist

Posted 1ds ago

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Job Description

Collections Specialist securing payments for AOM Infusion’s home and specialty infusion therapy services. Managing payer follow-ups, claims documentation, insurance verification, and accounts receivable.

Responsibilities:

  • Call and collect on commercial, Federal, and patient accounts
  • Secure payment for services rendered
  • Track trends with insurance carriers
  • Educate co-workers on insurance carrier trends
  • Maintain collection and billing notes
  • Document all activities in Specialty Pharmacy Business Operating, Electronic Document Management Systems, and the monthly AR spreadsheet
  • Work on follow-ups daily and maintain the follow-up report with no more than a one-week lag from the date assigned
  • Pursue reimbursement for assigned payors/accounts and document findings in the electronic medical records system
  • Assist with collection activities as directed by the Team Manager
  • Process assigned payor correspondence within one week of receipt
  • Maintain assigned productivity standards
  • Maintain aging status over 120 days at or below department standards
  • Coordinate with billing staff and administrative assistants to submit corrected claims and required documentation timely and accurately
  • Help reduce DSO and increase collections
  • Re-verify patient insurance coverage as needed or assigned
  • Train other collectors as needed
  • Assist with other projects assigned by the Team Manager

Requirements:

  • High School Diploma or Equivalent
  • Collections in a Home Infusion environment
  • A strong understanding of the different types of insurance plans
  • Good communication skills
  • Organizational skills
  • Self-motivated worker
  • Computer literate

Benefits:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with Employer Match up to 10%
  • Paid Time Off
  • Paid Holidays
  • FSA
  • Life & AD&D Insurance
  • Disability Coverage
  • Employee Referral Program