Collections Specialist
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Job Description
Collections Specialist recovering overdue balances and resolving disputes for Republic Services, an environmental services company. Maintaining customer accounts and reporting collection activity.
Responsibilities:
- Collect past due balances on assigned accounts
- Build lasting relationships with customers and internal parties
- Minimize Days Sales Outstanding (DSO) and Over 90-day delinquencies
- Perform collection activities on invoices and recycle hauls
- Contact customers and providers to address outstanding balances
- Reconcile and research accounts internally and externally
- Facilitate resolution of disputed balances
- Communicate findings to invested parties
- Document actions taken on customer accounts
- Provide customer service to internal and external customers
- Prepare weekly follow-up reports on credit and collection activity
- Perform other job-related duties as assigned or apparent
Requirements:
- Experience collecting for high dollar accounts
- Minimum of 2 years of collections or relevant experience
- This position is not sponsorship eligible
Benefits:
- Comprehensive medical benefits coverage
- Dental plans
- Vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance
- Accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- Retirement plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)
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