Compliance Program Manager, Consumer Operations
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Job Description
Oversee compliance programs and teams as Compliance Program Manager at Reprise Financial, ensuring adherence to regulatory standards and effective monitoring activities.
Responsibilities:
- Manage compliance professional(s) and develop strategies that support monitoring functions and ensure accuracy and adherence to regulatory standards.
- Identify workflow gaps, recommend improvements, and create procedures to reduce errors.
- Detect, document, and analyze data to identify potential risks or non‑conformities.
- Train staff on quality control standards and compliance procedures to maintain high accuracy.
- Develop, update, and communicate compliance resources, policies, and procedures.
- Lead cross‑functional teams and investigations to resolve compliance-related issues.
- Prepare and present regular reports to senior management and key stakeholders on compliance monitoring activities.
- Adhere to all Company policies and procedures, including compliance policies (UDAAP, BSA/AML, etc.), IT policies, and the employee handbook.
- Perform other duties as assigned.
Requirements:
- Bachelor’s degree required; a BA or BS in Finance, Business Management, or a related field is strongly preferred.
- 5+ years of relevant experience in a compliance‑focused financial services environment.
- Managerial or team leadership experience in a compliance role is highly valued.
- Professional compliance certifications (e.g., CRCM, CAMS) are a plus.
- Proven ability to translate complex issues into practical, actionable solutions.
- Strong command of regulations and requirements relevant to the financial industry.
- Demonstrated strength in analysis, critical thinking, and sound decision‑making.
- Exceptionally organized with the ability to manage multiple time-sensitive priorities in a fast-paced setting.
- Outstanding written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences.
- Strong leadership presence and commitment to delivering high-quality, timely work.
- Works seamlessly across teams and functions while also thriving in independent work.
- Track record of driving successful compliance initiatives and programs.
- High ethical standards and unwavering commitment to maintaining organizational compliance.
Benefits:
- Comprehensive medical, dental, and vision coverage
- Contributions to a Health Savings Account (HSA)
- Access to an Employee Assistance Program (EAP) to support your mental health and overall well-being
- 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%)
- Accrued time off, company holidays, sick time, and 3 floating holidays
- 12-week Paid Parental Leave
- Market-driven salary and bonus opportunities
- Robust tech package
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