Contract Administrator
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Contract Administrator providing administrative support for workplace management contracts at JLL. Ensuring seamless service delivery and outstanding client satisfaction in a remote role.
Responsibilities:
- Provide essential commercial and administrative support across portfolio of workplace management contracts
- Maintain concise records of all maintenance activities including PPM/Helpdesk and transactions
- Liaise daily with client representatives and support the contract managers in delivering exceptional workplace experiences
- Administer all financial and commercial aspects of workplace management contracts
- Assist in the production of supporting financial information for client reporting and internal review
- Maintain and update both manual and computer records relating to facilities and workplace services under JLL's management
- Prepare and issue predefined reports which form part of contractual and client requirements, including performance metrics and service delivery KPIs
- Administer quality management system documentation and ensure compliance with JLL standards and ISO certifications
- Liaise closely with site teams, JLL head office, and finance teams, ensuring accurate processing of quotations, purchase orders, invoices, timesheets, and holiday records
- Undertake general office duties relating to workplace management contracts including correspondence, filing, minutes of meetings, preparation of reports and documentation, and updating of electronic records
- Production of valuations and presentation of results to internal stakeholders and clients
- Raise purchase orders and ensure purchase orders are updated when changes are required
- Manage the contract escalation process and support training of staff as required
Requirements:
- Proficient IT skills including MS Word, MS Excel, and MS PowerPoint
- Comfortable with data analysis and numerical reasoning
- Working towards, or have gained, a recognised finance qualification (preferably AAT)
- Excellent knowledge and use of Microsoft Excel
- Previous administration experience, ideally within facilities management or workplace services
- Excellent computer and IT competencies, including experience with workplace management systems (CAFM/IWMS platforms desirable)
- Excellent written and verbal communication skills
- Good knowledge of ISO9001 principles
- Ability to prioritise workload and manage several tasks concurrently in a fast-paced workplace environment
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Similar Jobs
Administrative Assistant
Administrator for Al Sahra Water Supply managing Excel and data migration tasks. Supporting customers and streamlining processes in a busy admin team.
Backoffice Administrator
Backoffice Administrator managing administrative tasks such as data entry, calendar management, and client coordination. Ensuring project success through thorough organization and communication.
BackOffice Administrator – LATAM
BackOffice Administrator managing administrative support, data entry, and communications remotely for a LATAM role. Ensuring smooth operations while collaborating across teams via project management tools.
Netsuite Administrator
NetSuite Administrator at Cryoport, Inc. managing ERP configurations and user support across departments. Ensuring system efficiency, alignment with business processes, and data integrity in a remote setting.
DMS/ECM Administrator – Application Support
DMS/ECM Administrator for managing ELO ECM platform at Th. Geyer GmbH. Responsible for administration, project work, and collaboration in IT projects across business applications.
Senior Process Associate – Insurance Policy Administration, French
Senior Process Associate in insurance policy administration managing tasks for external brokers and clients. Joining Genpact's team to shape the future of work with AI and digital innovation.
Administrador LMS
Administrador LMS overseeing LMS content and training updates remotely at Siigo. Collaborating with design teams and providing user support for effective online learning.
Salesforce Administrator
Salesforce Administrator managing Salesforce systems and supporting users to enhance efficiency. Collaborating across teams and enabling data-driven insights for informed decision making.
Sales Support Administrator
Sales Support Administrator at Gophermods ensuring efficient sales operations and supporting the IT repair service team. Emphasis on CRM management, lead qualification, and client onboarding.
IT-Systemadministrator, alle Geschlechter
IT-Systemadministrator supporting clients remotely from your office. Ensuring smooth operation of IT applications and conducting system maintenance and updates.
IT System Administrator – all genders
IT-Systemadministrator in an innovative company providing reliable IT services. Supporting clients' IT applications and conducting system maintenance remotely.
Web Administrator
Website Administrator supporting the Communications team with web updates and email deployment. Requires proficiency in web development and design with 2+ years of experience.
Logistics Administrator
Logistics Administrator ensuring financial operations and overhead reconciliation for Hawk-Eye Innovations. Collaborating with finance teams and liaising with logistics for invoice accuracy throughout global operations.
Transport Administration Officer
Transport Administrator supporting Bulk Transport through data entry and invoicing tasks. Coordinating with teams and ensuring compliance for effective transport operations.
Trial Administrator
Trial Administrator responsible for sales support and inventory management in assistive communication at Tobii Dynavox. Handling loan programs, customer inquiries, and inventory management tasks.
Certified Gainsight Administrator
Certified Gainsight Administrator responsible for technical builds and data integrity in customer success operations. Building automated customer journeys and monitoring performance metrics.
VDI Administrator
VDI Administrator providing technical support for clients in virtual desktop environments and cloud infrastructure. Focusing on Citrix, Azure, and AWS solutions within GIS-driven setups.
Administration Support Officer
Join our remote team as an Administration Support Officer providing client and administrative support. Thrive in an award-winning online tax return service environment.
Support Administration Specialist
Support Administration Specialist at Backblaze maintaining customer account health via chat and ticketing systems. Providing guidance on product use, troubleshooting, and license activation.
Senior Process Associate, Insurance Claims – German
Insurance Claims Administrator supporting claim processing and telephony operations at Genpact. Handling data entry, customer queries, and report preparations in a dynamic insurance environment.