Customer Enablement, Training Specialist
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Job Description
Customer enablement specialist helping enterprise marketing teams adopt Hire Hangar’s workflow automation platform. Delivering onboarding, training, playbooks, CRM operations, SEO, and content enablement for global clients.
Responsibilities:
- Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients
- Own customer onboarding from first login to full adoption
- Translate technical workflows into simple, actionable steps for marketing and content teams
- Build and maintain enablement playbooks to scale customer success
- Support inbound marketing operations, including CRM workflows, campaign automation, and reporting
- Partner with marketing and content teams on SEO and content enablement projects
- Help enterprise marketing teams adopt a modern workflow and automation platform
- Complete a video recording as the first step of the interview process if the application is successful
Requirements:
- 2+ years in marketing operations, customer success, or product enablement
- Experience ideally within SaaS or agencies
- Hands-on experience with HubSpot or other CRM/marketing automation platforms
- Proven experience running client-facing training sessions, onboarding, or workshops
- Strong foundation in SEO and content creation
- Proficiency in SQL and Python, using both in workflows and training contexts
- Ability to explain technical concepts to non-technical audiences
- Teacher/educator mindset focused on enabling others and building scalable processes
- Ability to work from 9:00 AM to 5:00 PM EST
- English proficiency required
- Must complete the application form in full
- Must record a video as part of the application/interview process
Benefits:
- Work with fast-growing global companies
- Long-term career-building opportunity
- Develop high-demand skills in AI-driven workflow automation
- Work directly with enterprise marketing teams at well-known global companies
- Be part of a fast-scaling technology company with strong market fit and funding
- Competitive pay
- Real growth opportunities
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