Training Consultant – Temporary
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Job Description
Consultor de treinamento capacitando concessionárias automotivas da MSX em processos, sistemas e rotinas operacionais. Desenvolvendo materiais, aplicando treinamentos e acompanhando a implantação em campo.
Responsibilities:
- Identify training needs related to the processes being implemented, taking into account the audience and the specific context of each dealership
- Develop training plans with learning objectives, content, delivery formats, schedules, and resources
- Prepare and adapt training materials, presentations, exercises, and operational guides
- Deliver in-person, virtual, and hands-on training on sales, after-sales, service workshop, parts, and administrative processes and routines
- Demonstrate process execution and lead simulations and hands-on activities
- Guide teams on the use of dealership management systems
- Verify participants’ understanding of the content and their ability to perform the trained routines
- Monitor the application of learning in the field, answer questions, and reinforce guidance during implementation
- Identify learning challenges and reinforcement needs, proposing additional actions
- Align content and guidance with the team responsible for implementation
- Record attendance, assessments, challenges, and participant progress, preparing training reports
- Train internal facilitators to support the continuity of training and the maintenance of best practices
Requirements:
- Degree in business administration, engineering, education, commercial management, technology, or a related field
- Proven experience delivering technical or operational training, preferably in automotive dealerships
- Knowledge of dealership operational workflows, with expertise in the project’s relevant areas, such as sales, after-sales, service workshop, and parts
- Experience training teams to adopt new processes, procedures, or systems
- Knowledge of adult learning principles and training facilitation techniques
- Ability to translate technical procedures into clear, instructional content that can be applied in daily operations
- Experience preparing training materials, hands-on exercises, and learning assessments
- Knowledge of dealership management systems (DMS) and ability to guide users in their application within the trained routines
- Ability to assess learning and monitor the application of knowledge on the job
- Knowledge of presentation tools, virtual training platforms, and report preparation
- Willingness to travel and work on-site at dealerships, depending on the project’s scope
- Excel: Intermediate
- PowerPoint: Intermediate
- English: Intermediate
Benefits:
- Fixed compensation
- Medical insurance
- Dental insurance
- Life insurance
- Flexible meal/food allowance
- TotalPass
- Partnerships with educational institutions
- Working hours: 40 hours per week
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