Customer Growth Specialist
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Job Description
Customer Growth Specialist driving feature adoption and revenue growth at PropertyMe. Engaging existing clients, promoting products, and providing insights in the PropTech industry.
Responsibilities:
- Identify opportunities for upselling and cross-selling our products and services to existing clients
- Proactively identify, engage, contact and call existing customers using a range of outreach methods
- Surpass call and connect quotas each week
- Build and maintain strong, long-lasting relationships with customers in your segmentation
- Always be SELLING!
- Ensure all account activities are captured in Salesforce CRM
- Review customer feedback within your segment and work with your team to come up with ways to retain and engage your customers
Requirements:
- Minimum of 2 years account management experience, preferably within PropTech and/or SaaS
- The ability to gain a deep understanding of PropertyMe’s products and services and become a product evangelist
- Ability to readily adapt to competing demands and shifting priorities
Benefits:
- A nurturing and empowering team to help you reach your full potential
- Strong opportunities for career development in a growing company
- High autonomy and recognition in your role
- Vibrant culture
- Regular milestone parties
- Job security working for one of Australia's leading PropTech companies
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