Customer Manager – 12-month fixed-term
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Manager driving commercial excellence and growth across key customer accounts for Clorox in Canada. Focus on account management, strategic planning, and customer partnerships.
Responsibilities:
- Act with a general manager mindset, owning business planning cycles including MBRs, QBRs, and Joint Business Planning.
- Support and execute long-term customer strategies aligned with Clorox priorities.
- Leverage Net Revenue Management (NRM) principles to optimize trade investment and drive profitable growth.
- Build strong, multi-level customer relationships through effective storytelling and engagement.
- Apply a 360° omni-channel perspective to drive customer and shopper success.
- Analyze performance data and post-promotion results to identify opportunities and improve outcomes.
- Deliver accurate forecasts and scenario planning to support business decisions.
- Identify and act on growth opportunities using data-driven insights.
- Execute promotional plans and trade programs with excellence and attention to detail.
- Utilize systems and tools such as Exceedra, POS, Nielsen, and Numerator to manage performance.
- Collaborate cross-functionally with Demand Planning, Customer Experience, and Strategy teams.
- Ensure alignment across internal stakeholders to drive efficient and effective execution.
Requirements:
- 5+ years of sales experience in Consumer Packaged Goods
- Experience managing key retail accounts including Metro Quebec, Jean Coutu, and Super C
- Strong understanding of the Canadian retail landscape and category management principles
- Proven ability to lead and influence across functions and with customers
- Experience across multiple sales areas, including retail, account management, and sales planning
- Strong financial and analytical skills, with the ability to translate data into actions
- Excellent presentation and storytelling skills, with the ability to engage and influence stakeholders
- Proficiency in Microsoft Office and sales/analytics tools
- Bachelor’s degree required
- Bilingual in French and English.
Benefits:
- Comprehensive health plans
- Competitive pension program with company match
- Paid time off benefits, including half-day summer Fridays
- Maternity leave benefits
Similar Jobs
Senior New Business Case Manager
Senior New Business Case Manager I at Pacific Life reviewing new business applications for completeness and compliance. Collaborating with Financial Professionals for efficient application processing.
City Manager Immobilier – Conciergerie
City Manager role at ALB Conciergerie managing short-term rentals in France. Focus on property management and client relationships in a flexible work environment.
City Property Manager
City Manager in national concierge network managing short-term rentals. Engaging with property owners for effective management across various locations.
Branch Manager
Branch Manager overseeing day-to-day sales operations in Indianapolis, focusing on performance and team management. Collaborating with senior leadership to achieve operational goals and service quality.
RCM Referral & Eligibility Manager
Referral & Eligibility Manager overseeing eligibility verification and authorization procurement activities for service lines. Managing team production, quality, and resolving issues within compliance standards.
Total Rewards Manager – Executive Compensation
Total Rewards Manager focusing on executive compensation strategies at Supercell. Partnering with leadership to evolve pay design and ensuring competitive practices globally.
Bioinformatics Team Manager
Bioinformatics Team Manager leading a senior team at DNAstack to shape bioinformatics function. Collaborating with product and engineering leadership to define the bioinformatics roadmap.
Manager – Sustainability Consulting
Manager for Sustainability Consulting at a Climate Tech Start-up supporting companies in emission reduction. Focus on carbon management and team leadership in a remote setup.
Offering Manager
PS Offering Manager managing Fortinet professional services portfolio for Exclusive Networks. Driving sales integration and vendor relationships for a global cybersecurity specialist.
PS Offering Manager
Offerings Manager overseeing Palo Alto Networks professional services portfolio management. Driving sales transformation and managing compliance as part of Exclusive Networks’ global services offering.
Offering Manager
PS Offering Manager responsible for Fortinet Networks professional services at Exclusive Networks. Leading product management, vendor relationships, and sales integration globally.
Payments Operations Manager
Payments Operations Manager leading operational excellence within Conduent's Payment Services Group. Requires strong experience in financial services and leadership skills.
Manager de Conciliación y Automatización
Manager de Conciliación y Automatización en fintech 100% remota. Liderando eficiencia y control en procesos operativos y transaccionales en Latam.
Regional Practice Manager
Regional Practice Manager overseeing the operations of infusion centers in NJ & PA. Leading clinical teams and ensuring high standards of patient care within our organization.
Gerente de Negócios
Gerente de Negócios managing client relationships and sales cycles in technology solutions. Focused on the industrial and retail segments with teamwork across internal support departments.
Enterprise Account Manager
Enterprise Account Manager driving new business sales and account rebuilding for security solutions. Collaborating with internal teams to exceed revenue targets in Switzerland and Austria region.
Channel Manager
Channel Manager responsible for driving sales through channel partners in the DACH market for AAEON. Focused on developing partner relationships and ensuring sales metrics are met.
USA PRO, Channel Manager
Channel Manager for breeder sales focusing on efficiency and profit growth at Farmina. Leading sales teams and strategies in the pet breeder channel with extensive travel involved.
Junior Area Manager
Junior Area Manager at Dyson responsible for sales strategies and retailer communication in Bavaria. Focusing on marketing strategies and training for product promotions.
Manager, Billing Analytics
Manager of Billing Analytics driving high-quality reporting to support reimbursement operations. Collaborating with cross-functional teams to improve operational performance at Veracyte.