Customer Marketing Manager

Posted 1hrs ago

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Job Description

Customer Marketing Manager helping Palm Bay International grow imported wine and spirits brands through strategic account marketing programs. Developing customer activations, selling materials, and data-driven initiatives.

Responsibilities:

  • Partner with National Accounts On Premise Sales Directors to identify, develop, and execute customer engagement and growth through promotional programming
  • Focus on critical on-premise accounts across dining, lodging, transportation, entertainment, and related channels
  • Partner with Strategic Accounts Off Premise Sales Directors to develop and execute customer marketing solutions, programs, and selling materials
  • Focus on top regional chains and align initiatives with Palm Bay’s brand strategies and commercial goals
  • Collaborate across Palm Bay Sales, Brand Marketing, Business Intelligence, Finance, Creative Services, and Distributor Partners
  • Develop and execute insight-driven programs and activations to drive consumer engagement and ROI
  • Identify and activate promotional materials for consumers and shoppers, measuring effectiveness through sales data and customer feedback
  • Provide chain sales teams and distributor sales teams with tools and resources to drive the business
  • Develop customized sales materials and presentations as a customer-facing subject matter expert on Palm Bay brands and marketing programs
  • Consult internally on national innovation and account specialty items for successful launch and execution
  • Assist with planning and logistics for wine tastings, events, and activations
  • Liaise between brand and chain sales teams to maintain information flow
  • Measure and evaluate programming initiatives to optimize programs and spending efficiency

Requirements:

  • Bachelor’s Degree required
  • 5+ years of experience in sales or commercial marketing
  • Beverage Alcohol experience, including understanding of on- and off-premise channels and their unique dynamics
  • Ability to develop strong cross-functional relationships and navigate and resolve interdepartmental challenges
  • Experience with syndicated data analysis
  • Ability to manage multiple priorities and projects in a fast-paced environment
  • Collaborative working style and comfort operating in ambiguity
  • Creative, strategic thinking with ability to translate data into actionable insights
  • Skilled presenter
  • Self-motivated with a sense of urgency
  • Anticipated travel up to 25%

Benefits:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(K)
  • Paid vacation
  • Personal time off
  • 11 paid company holidays
  • Competitive compensation package