Senior Customer Marketing Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Customer Marketing Manager driving lifecycle and expansion campaigns for TrendAI, an AI security business. Coordinating CS Operations and Field Marketing execution across European markets.
Responsibilities:
- Develop and execute customer lifecycle campaigns supporting onboarding, adoption, retention, and expansion
- Apply regional segmentation and lifecycle-stage messaging in campaign builds
- Partner with CS Operations to turn renewal and customer-health signals into live campaign triggers
- Support customer survey operations, including CES and NPS
- Own the build, activation, and reporting of lifecycle and expansion campaigns, webinars, and related activities
- Support Europe-specific customer advocacy and reference activity
- Hand off centrally built campaigns to Field Marketing in local languages
- Support priority global campaign execution within Europe
- Manage spend within the regional marketing budget
- Collaborate with Marketing Operations, Digital Marketing, CS Operations, and Field Marketing
- Act as the connective layer between central campaign strategy, CS Operations, and Field Marketing across Europe
Requirements:
- Minimum 5–8 years of experience in a related marketing role
- Experience in cross-channel campaign development and optimisation
- Technical writing ability, including technical communications, product notifications, and advisories
- Experience in a B2B marketing environment, ideally cybersecurity or IT
- Strong relationship-building skills across teams and seniority levels
- Analytical and tech-savvy, with ability to develop working knowledge of TrendAI Vision One™ and relevant martech tools and reports
- Experience working across multi-regional campaigns, languages, and teams
- Ability to work autonomously in a fast-paced, developing industry
- Hands-on experience with marketing automation or campaign martech platforms is desirable
- Fluency in German, French, Spanish, or Italian is desired but not essential
- Willingness to travel occasionally
Benefits:
- Occasional travel permitted/expected
- Equal opportunity employment and nondiscrimination commitment
Similar Jobs
Wódz Szybkie Pióro
Stażysta copywritingu tworzący blogi, newslettery, landing pages i social media dla balanGO oraz klientów. Rozwijanie strategii contentowych i komunikacji marketingowej wraz ze zdobywaniem doświadczenia.
Senior Marketing Associate
Senior marketing communications coordinator leading engineering proposal responses at JB&B. Writing, editing, and producing RFP/RFQ packages while coordinating technical teams, consultants, CRM, and Meltwater workflows.
Head of Channel & Alliances Marketing – Europe
Head of European channel marketing for TrendAI™, driving AI security partner programmes, demand generation, and ARR growth across Europe. Leading teams and alliances with VARs, MSPs, MSSPs, and systems integrators.
Associate Marketing Manager
Associate Marketing Manager executing Salomon Alpine marketing across Canada. Leading retail activations, ski events, athlete programs, and freeride community partnerships.
Manager, Field Marketing – BeatBox, Chillitas
Field marketing manager growing BeatBox beverage brands across Chicago and Milwaukee. Leading local activations, sampling events, distributor relationships, and festival execution.
Media Buyer
Media Buyer scaling paid campaigns for Skinnify, which creates resistance-integrated fitness clothing. Optimizing full-funnel acquisition across Meta, Google, TikTok, Pinterest, and emerging channels.
Manager, Field & Channel Marketing
Tines, an AI-powered workflow automation platform, seeking NAMER field marketing manager. Leading regional programs, partner marketing, and pipeline growth across North America.
Marketing Manager
Marketing Manager developing healthcare marketing strategies, advertising campaigns, social media, and content for ExamWorks. Supporting IME business growth through market research, sales strategy, and campaign management.
Marketing Lead
Marketing Lead scaling Vestd’s India marketing for its equity management platform. Owning go-to-market, demand generation, brand, partnerships, marketing operations, and growth reporting.
Regional Associate Marketing Manager
Regional Associate Marketing Manager executing campaigns, digital content, and brand initiatives for Hyatt’s hospitality portfolio in Mexico. Coordinating hotels, agencies, assets, launches, and performance reporting.
Email & SMS Marketing Manager
Email and SMS marketing manager driving retention campaigns for LumiMeds, a U.S. telehealth startup focused on weight management and metabolic health. Building automated lifecycle flows, optimizing Customer.io, and turning customer data into revenue.
Senior Media Buyer – In-House D2C Brand Experience Required
Senior Media Buyer scaling Meta campaigns for Creatunity LLC, a marketing and advertising firm. Managing budgets, optimizing ROAS, researching audiences, and reporting campaign performance.
Senior Marketing Advisor
Senior Marketing Advisor driving B2B campaigns for Baringa, a global consulting firm. Shaping go-to-market strategy, content, analytics and measurable growth across Energy & Resources markets.
Senior Media Buyer
Senior Media Buyer optimizing APAC digital campaigns for Monks, a global marketing and technology services company. Launching campaigns, analyzing performance, and improving delivery processes with clients and cross-functional teams.
Vice President – Marketing
Vice President of Marketing advancing E3n’s independent-school education services and member growth. Leading brand integration, lifecycle marketing, product positioning, sales enablement, and marketing operations remotely across the United States.
Senior Marketing / Media Specialist
Senior marketing/media specialist creating accessible AI education content for Aptive’s Veterans Health Administration clients. Combining interactive design, front-end programming, multimedia production, and outreach analytics to support federal healthcare communications.
Marketing Intern
Join 90 Seconds as a Marketing Intern supporting marketing initiatives and content creation. Engaging in social media, newsletters, and research to enhance marketing strategies.
Demand Generation Marketer
Demand Gen Marketer at Pogo focusing on B2B paid acquisition strategies across digital and unconventional channels. Collaborating with teams on creative targeting and budget allocation.
Travel Marketing Specialist
Travel Marketing Specialist promoting vacation experiences while supporting marketing initiatives remotely for Hallford Travels. Ideal for motivated individuals interested in the travel industry.
Travel Marketing Specialist
Travel Marketing Specialist helping to promote travel experiences and marketing initiatives while working remotely. Support clients with travel information and inquiries, collaborating with the travel team.