Customer Service Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Service Representative handling incoming calls for a local company in Baltimore. Assisting with healthcare-related inquiries and customer issues with a reliable internet connection.
Responsibilities:
- Handle incoming calls from members and healthcare providers
- Assist with benefits, claims, billing, and eligibility questions
- Document interactions and resolve customer issues
- Escalate complex cases as needed
Requirements:
- At least 1 year of phone-based customer service experience (non-retail)
- Must live in Maryland (for equipment pickup)
- Reliable internet connection
- Strong customer service skills
Similar Jobs
Senior Product Support Specialist – Enterprise Clinicals
Product Support Specialist providing support for complex technical issues with a focus on EMR/clinical workflows. Acting as the key knowledge resource for enterprise clients at Raintree Systems.
Patient Support Specialist – Onboarding
Patient Support Specialist responsible for onboarding patients for remote monitoring services at Nsight Health. Conducting calls and guiding patients through tech for chronic condition management.
Customer Service Representative
Customer Service Representative providing support to UK clients remotely. Handling inquiries and resolving issues in a dynamic and communicative environment.
Member Support Specialist
Member Support Specialist focused on revenue growth and engagement for NMG's member businesses. Remote position requiring strong communication and consultative sales skills.
Customer Service Specialist, German Speaker
Customer Service Specialist responsible for maintaining data of Healthcare Professionals in a diverse team. Verifying information through communication with healthcare professionals to support customers.
Compliance Community Support Specialist
Compliance Community Support Specialist handling file reviews for property management. Ensuring compliance with State and Investor audits while supporting Move Ins and Certifications process.
Customer Support Advisor
Customer Support Advisor supporting B2B customers in Spain via chat, calls, and emails. Influencing customer satisfaction through problem-solving and effective communication.
Customer Support Specialist
Customer Support agent responsible for resolving issues and ensuring satisfaction at AtoB. Focused on engaging with carriers and improving processes for service effectiveness.
C&C Admin and Support Specialist
C&C Ops Support Specialist providing support to C&C teams for claims and collections processing. Responsible for data accuracy, case management, and communication with stakeholders.
Customer Service Partner
Customer Service Partner managing client inquiries and issues for Allianz Trade. Collaborating with Direct Sales Force and broker partners to enhance business production.
Cloud, Licensing Support Specialist
Cloud + Licensing Support Specialist at Managed Solution, assisting sales and providing customer support for cloud products. Engaging in administrative duties and maintaining licensing compliance.
Customer Support Representative, L2
Customer Support Representative providing technical support and customer service to clients in a 24/7 helpdesk environment. Role involves troubleshooting, ticket resolution, and client communication.
Sales Support Specialist
Sales Support Specialist collaborating with Sales and Engineering teams at DataVizion. Building client solutions and developing business strategies in managed IT services.
Fitment Support Specialist – IT, Tech
Technical Support Specialist providing IT assistance remotely for a leading smart mobility SaaS company. Delivering support for installation procedures, troubleshooting, and telematics diagnostics.
Customer Support Manager – Team Lead
Customer Support Manager Team Lead overseeing Managed & Support Services for Motorola in North America. Focus on customer satisfaction, revenue growth, and relationship management with public safety clients.
Youth Peer Support Specialist
Youth Peer Support Specialist providing holistic support for youth mental health in community-based program. Focus on empowerment, self-management, and collaboration with multidisciplinary teams.
Customer Support Specialist
Customer Support Specialist responsible for providing technical support and maintaining customer satisfaction for Teramind's Insider Risk Management platform. Work involves chat and email interactions primarily during business hours.
Customer Support Specialist
Customer Support Specialist responsible for providing technical support and maintaining customer satisfaction. Work involves handling customer inquiries via chat and email to resolve issues.
Resident Support Agent, Customer Experience
Customer Experience (CX) Resident Support Agent resolving client inquiries and enhancing services remotely for a fast-growing company in multifamily living.
Patient Support Specialist – Onboarding
Patient Support Specialist onboarding patients for remote monitoring with a focus on patient education and device usage guidance. Collaborating to ensure adherence and successful patient engagement in healthcare.