Customer Service Representative
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Job Description
Customer Service Representative at WECO helping customers with meal delivery issues and providing outstanding service. Engaging in social media campaigns and driving sales with a positive attitude.
Responsibilities:
- Deliver an outstanding store experience that improves customer loyalty.
- Help our clients identify the right solutions to customer billing, technical, and/or account issues.
- Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm’s clients offer.
- Participate in the company's social media campaigns
- Develop strong leadership and interpersonal skills.
- Driving sales through retail promotions with a positive attitude!
Requirements:
- Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!
- Ability to build rapport with clients
- Effective listening skills
- Strong negotiation and leadership skills
- Deadline and results-oriented
- Self-motivated and proactive qualities
- Ability to effectively communicate with customers, peers, and management.
Benefits:
- Health insurance
- Hourly pay + Weekly Bonuses
- Weekly pay every Friday
- Full time / Part time / Seasonal Opportunities
- Company paid travel
- Major Holidays off
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