Customer Support
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Job Description
Customer Support Representative helping clinics with a SaaS practice management platform. Responsible for support, onboarding calls, and troubleshooting through various channels.
Responsibilities:
- You'll lead demos, onboarding calls, and real-time support and troubleshooting across phone, chat, and video.
- Tailor your communication to meet people where they are.
- Collaborate with team members to deliver excellent support to our customers.
Requirements:
- Do you have 1-3 years experience in the SaaS industry?
- Do you have experience with CRM programs? If yes, please list below.
- Have you ever worked with high volume channels (phones and live chat)?
Benefits:
- More information on our benefits can be found here!
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