Customer Support Representative – Freelance
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Job Description
Onepilot agent providing customer support by resolving issues through various channels. Handling inquiries via email, chat, or phone while working independently from home.
Responsibilities:
- Assist clients' customers with their issues
- Complete e-learning training
- Access a knowledge base for each client
- Use Onepilot technology to respond effectively to inquiries via email, chat, or phone
- Work from home and get paid for each resolved ticket
Requirements:
- Comfortable with new technologies
- Problem-solving skills; curious and proactive
- Enjoy written and verbal communication
- Available at least 20 hours per week
Benefits:
- Manage your own schedule
- Flexible working hours, Monday to Friday between 09:00 and 18:00
- Work from home
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