Patient Account Associate – Special Programs, Vendors
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Job Description
Patient Account Associate managing revenue processes in a healthcare context while providing excellent customer service and maintaining professional relationships.
Responsibilities:
- Record or generate revenue by gathering and processing information that impacts the patient revenue process.
- Initiate and develop relationships with customers to gather and process information or resolve issues.
- Operate general office equipment and generate letters, spreadsheets, and data entries.
- Work independently while being accountable for individual work activities.
Requirements:
- Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred.
- Two years of experience working in hospital access, physician office, or billing and collections or an equivalent combination of relevant education and/or experience.
Benefits:
- Proven track record of success in a similar role, with the ability to gather and process information effectively.
- Excellent verbal and written communication skills, with the ability to analyze complex data and perform multiple tasks.
- Must have the ability to develop and maintain professional relationships with patients, physicians, and co-workers.
- Knowledge of healthcare business processes and medical billing codes is preferred.
- Familiarity with various payer requirements and the revenue cycle management process is an asset.
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