Deal Desk Manager
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Job Description
Deal Desk Manager supporting sales and revenue operations at a fraud prevention platform. Collaborating across teams to manage deals, pricing, and financial accuracy in a remote-first setting.
Responsibilities:
- Build, enhance and manage our CPQ system (DealHub): Own guided selling flows, pricing rules, bundling, and overall setup to help Sales and Post-Sales teams work efficiently and consistently.
- Partner with GTM teams: Work closely with Sales, Post-Sales, and Partnerships as a trusted advisor on deal structure, pricing analyses, and non-standard agreements.
- Support financial accuracy: Collaborate with Finance, Data Strategy, and Operations to implement and update pricing inputs, ensure deal profitability, and maintain financial serviceability.
- Coordinate across teams: Keep information flowing between Sales, Services, Legal, Accounting, Operations, and others throughout the deal cycle.
- Maintain data quality: Own accuracy of key Salesforce fields on new opportunities to support reporting and customer setup.
- Improve deal processes: Formalize deal review and approval steps and ensure all deals follow policies and guidelines.
- Build strong internal relationships: Work with teams across the company to remove friction and support faster, cleaner deal execution.
Requirements:
- 5+ years of experience in Deal Desk, Finance, Contracts, or Sales/Revenue Operations
- Experience with SaaS contracts and usage-based billing models
- Advanced Salesforce CRM knowledge and hands-on CPQ experience
- Experience administering a deal desk process for a technically complex, multi-product platform; experience in financial services is a plus
- Ability to read, interpret, and draft business terms and contract language
- Understanding of revenue recognition rules
- Comfortable operating in a fast-moving environment and serving as the hub between multiple teams
- Nice to haves
- Experience with DealHub CPQ & DealHub certification
- Experience working at a growth phase startup in the SaaS, Fintech, or Fraud space
Benefits:
- Generous compensation in cash and equity
- Early exercise for all options, including pre-vested
- Work from anywhere: Remote-first Culture
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents - *US and Canada specific*
- 4% matching in 401k / RRSP - *US and Canada specific*
- MacBook Pro delivered to your door
- One-time stipend to set up a home office — desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
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