Debt Collections Specialist, ESL
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Job Description
Debt Collection Specialist proactively contacting customers regarding overdue accounts. Maintaining accurate records and resolving account issues in a collaborative manner.
Responsibilities:
- Proactively contacting customers regarding overdue accounts
- Maintaining accurate records of communications and repayment arrangements
- Working collaboratively with internal teams to resolve account issues
- Recovering outstanding debts while maintaining professional and respectful communication with customers
- Ensuring compliance with company procedures and supporting positive customer relationships
Requirements:
- 5+ years of debt collection experience working in a similar industry
- Construction or Service-based (Electrical/Mechanical) industry
- Experience using ERP system is beneficial
- Demonstrated ability to follow instructions
- Organised and able to achieve deadlines
- Excellent verbal communication skills, particularly the ability to listen
- Proven attention to detail
Benefits:
- Highly competitive salary – paid weekly!
- HMO enrollment on commencement
- Additional HMO dependents added each year of service
- 20 vacation days per year; 7 sick days
- Annual performance bonuses and incentives
- Annual salary reviews and increases
- Free cooked rice, snacks and hot drinks
- Company polo shirts provided
- Fantastic, bright and cheerful open-plan work environment
- Prestigious clients and highly professional and friendly co-worker
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