Design Program Manager
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Job Description
Program Manager overseeing complex engineering and consulting projects at DLB Associates. Accountable for project management, stakeholder relations, and the strategic use of technology.
Responsibilities:
- Manage all Elements of Routine and Complex Projects (40%)
- Drive project design from inception (site acquisition) through design and construction with a high-level focus on Client Standards and overall application across multiple projects.
- Develop owner project requirements (OPR) and initial space planning efforts / schematic design
- Schedule and sometimes represent DLB at site visits including existing condition surveys and punchlists
- Coordinate between internal design trades and external team members
- Manage directly or oversee DLB Project Managers to manage the construction administration phase of projects including RFI responses, submittal reviews, and change order reviews
- Coordinate and support resource forecasting across the design program
- Develop, manage and monitor project schedules
- Participate in, schedule, and / or lead project meetings with internal and external teams
- Coordinate / perform QA / QC plans and specifications to ensure completion in accordance with the project scope and appropriate guidelines and manuals
- Oversee / coordinate internal team member activities
- Oversee cost and time schedules for proposed work with the aid of team leaders. Assign and schedule duties to project team members.
- Monitor and Control Project Financials (15%)
- Prepare, forecast and monitor project budgets, profitability, margins, bill rates and utilization and maintain overall accountability for the profitability of the project
- Communicate with the client when additional fees / change orders are required
- Identify potential project risks and develop / implement strategies to minimize impact and control deviations from estimated costs and project deadlines
- Accountable for development of cost schedules / schedules of value for client progress billing
- Manage Stakeholder Relations (25%)
- Lead preparation of proposals, presentations and the overall marketing efforts of the firm
- Lead the promotion of the firm, service and expertise to existing or potential clients
- Maintain client relationship to ensure an ongoing positive relationship and work with clients to identify and develop new projects
- Primary contact for clients and build effective, long-term client relationships
- Ensure client satisfaction through active communication
- Create / complete program reports
- Development and Continuous Improvement (20%)
- Mentor associates and assist with training and development to create a learning and growing environment
- May assist or lead in the strategic planning for the group
- May assist with hiring process
- May assist or lead other department initiatives including development and standardization of tools relating to client management, business development, project / program profitability, workload / resource planning, etc.
- May have direct reports / people manager responsibilities
- Completion of Assigned Tasks and Deliverables on Time and on Budget
- Technology, Digital Tools & AI-Enabled Efficiency
- Identify opportunities and lead the strategic use of technology, digital platforms, and AI-enabled tools to enhance efficiency through workflow automation, reduced manual effort, and improved accuracy in forecasting, documentation, reporting, and quality processes.
- Support adoption of emerging technologies - including advanced analytics, data visualization tools, and digital construction management platforms - to strengthen readiness, quality assurance, and project controls.
- Collaborate with internal teams to ensure technology solutions align with DLB standards for data security, privacy, and operational integrity.
- Promote a culture that embraces innovation, continuous improvement, and the strategic use of technology to optimize performance and scalability.
- Performs Other Related Duties as Assigned
Requirements:
- B.A. / B.S. degree in engineering, construction or related discipline OR Two years of additional experience in related field in lieu of degree
- Minimum of thirteen years of experience in related field
- Minimum of five years of experience managing mid to large scale construction, engineering, or manufacturing projects
- Knowledge of industry trends, project management and construction procedures and best practices
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods and coordination of people and resources
- Knowledge of materials, methods and the tools involved in the construction mission critical, commercial buildings or other structures
- Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management
- Skilled at using construction management software such as Procore
- Skilled in completing assignments accurately and with attention to detail
- Skilled at managing personnel and material resources
- Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation.
Benefits:
- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
- Flex spending accounts (FSA)
- Dental and vision plans
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
- 401k with company match and self-directed brokerage account option
- PTO including additional paid time off during the last week of the year
- Company paid life insurance coverage for employees and their eligible dependents
- Short and long-term disability, AD&D coverage
- Professional development opportunities, tuition reimbursement and professional licensing assistance
- Paid parental leave after one year of employment
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