Digital Project Manager
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Job Description
Project Manager coordinating workflows across creative, media, and retention teams at Lilo Social. Ensuring client satisfaction through effective project management and communication.
Responsibilities:
- Manage project timelines and deliverables across multiple client accounts simultaneously
- Coordinate between creative, media buying, retention, and account teams to allocate resources effectively
- Organize weekly client meeting agendas, take detailed notes, and create actionable task lists from meeting outcomes
- Create and assign Asana tasks for internal teams based on client requests and monthly retainer deliverables
- Track creative production pipelines and monitor asset status from brief through completion
- Build and maintain SOPs for internal processes, organized in Notion
- Set up and manage client project management tools including Google Drive, Asana, Slack, and creative proofing platforms
- Lead internal team standups and coordinate cross-functional project kickoffs
- Handle client onboarding processes and schedule kick-off calls with appropriate stakeholders
- Identify workflow bottlenecks and proactively implement process improvements
- Maintain comprehensive documentation of scope of work for each client account
- Keep all project stakeholders aligned and informed to ensure client retention and satisfaction
Requirements:
- 2+ years of project management experience in a digital marketing or agency environment
- Highly organized with exceptional attention to detail and follow-through
- Familiarity with eCommerce platforms and digital advertising (Facebook Ads, Google Ads, email marketing)
- Strong written and verbal communication skills with clients and internal teams
- Proven ability to manage multiple projects and competing priorities in a fast-paced environment
- Expert proficiency with Google Drive (Docs, Sheets, Slides)
- Experience with project management and collaboration tools (Asana, Notion, Slack)
- Ability to work independently while fostering collaborative team relationships
Benefits:
- Generous Time Off : Competitive PTO policy and paid holidays to maintain work-life balance
- Fully Remote : Work from anywhere with flexible hours and a distributed team culture
- Professional Development : Opportunities for growth, training, and expanded responsibilities
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