IT Project Manager
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Job Description
IT Program Manager overseeing multiple projects in the distribution transformer industry. Ensuring alignment with business strategies and managing resources within North America.
Responsibilities:
- As a PMO representative, oversee multiple projects within a program or functional area to ensure cohesive delivery aligned with organizational goals.
- Manage project governance, reporting, and performance metrics.
- Lead project planning, budgeting, and resource allocation.
- Identify dependencies and manage risks across projects.
- Engage senior stakeholders and facilitate cross-functional collaboration.
- Drive continuous improvement and implement industry standards.
- Participate in the exchange of ideas and information within the PMO, IT department, and with others to ensure that best practices are shared throughout the organization.
- Ensure 100% adherence to all IT and organizational policy, processes, and procedures.
- Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer concerns a priority.
Requirements:
- Bachelor’s degree in IT, Business Administration, or related field; Master’s degree preferred.
- 5+ years’ experience in project and program management.
- Project Management certification (PMP, PRINCE2, or equivalent) is required.
- Communicate clearly and professionally with diverse audiences; listen actively and ask clarifying questions.
- Collaborate across functions and locations, build trust, and contribute to team success.
- Demonstrate a customer service mindset—anticipates needs, responds promptly, and follows through.
- Take ownership of outcomes; meet commitments with integrity and a safety-first approach.
- Solve complex problems with facts and structured thinking.
- Adapts to change, learn quickly, and manage competing priorities effectively.
- Strong leadership, analytical, and negotiation skills.
- Proven ability to manage work within complex, multi-project environments.
- Proficient in MS Office and project management software (MS Project, Jira, etc.).
- Understand project management methodologies (Agile, Waterfall, etc.).
Benefits:
- Relocation assistance will be provided.
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