Director of Accounting Services Delivery – US Accounting
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Job Description
Director of Accounting Services Delivery leading eCommerce Accounting at Webgility. Responsible for managing accountants and ensuring timely financial completion for clients.
Responsibilities:
- Own the full accountant bench delivering end to end Ecommerce Accounting Services
- Hire, train, and manage the eCommerce Accountant team
- Handle complex US accounting or ecommerce questions
- Ensure monthly Books Close and certified sign-off by the 15th of every month
- Resolve client escalations within 24 hours
- Collaborate with Sales, Onboarding, and Support teams
- Track customer growth against team capacity
- Partner with Product & Engineering
Requirements:
- 15+ years in accounting
- Deep, hands-on US accounting expertise
- Proficient in QuickBooks and Xero
- Real accounting consulting or advisory experience
- Client Accounting Services (CAS) background is a strong plus
- Proven experience managing and scaling a team
- Comfortable owning client relationships
Benefits:
- Remote-first with flexible working
- Group health insurance (employee, spouse, children)
- Internet reimbursement
- Learning and development support including certification costs
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