Director of Client Strategy
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Job Description
Director of Client Strategy at Compass Business Solutions managing HR consulting engagements. Leading a team and addressing complex HR challenges across various sectors.
Responsibilities:
- Contribute directly to the Compass growth roadmap, internal process innovation, and the evolution of our service lines.
- Directly manage and mentor a team of HR Strategy Consultants, fostering a high-performance culture rooted in dignity, respect, and professional growth.
- Manage weekly and annual billable and utilization targets for direct reports, allocating work to best utilizing our team regularly.
- Oversee a complex portfolio of accounts, serving as the ultimate strategic architect for their most critical people and integration challenges.
- Maintain a strong delivery presence by delivering hands-on, consultative services that demonstrate the gold standard of Compass expertise.
- Handle client requests in at least 70% of the pick list outlined below, understanding when you need to complete these deliverables yourself and when these deliverables need to be delegated throughout the team based on bandwidth and experience: Employee Relations Compliance Benefits Administration Organizational Design Compensation Architecture Talent Acquisition and Talent Strategy Coaching Mediations Management Training Job Description Architecture Investigations Onboarding/Offboarding HRIS Technology Implementation Performance Management Employee Engagement Culture, Strategy, and Change Management
Requirements:
- Bachelor’s degree required; MBA or Master’s in a related field preferred.
- Minimum of twelve years of progressive HR/Talent/Organizational Development experience required, experience as a Director or higher within a consulting organization or an in-house HR team highly preferred.
- Ability to manage and deliver on regular client requests in at least 70% of the areas listed in the pick list outlined below: Employee Relations Compliance Benefits Administration Organizational Design Compensation Architecture Talent Acquisition and Talent Strategy Coaching Mediations Management Training Job Description Architecture Investigations Onboarding/Offboarding HRIS Technology Implementation Performance Management Employee Engagement Culture, Strategy, and Change Management
- Prior consulting experience is highly preferred.
- You must be comfortable with an ever-changing schedule and a diverse client base.
- Past demonstrated experience moving seamlessly between high-level management and tactical, client-facing execution required.
- PHR, SPHR, SHRM-CP/SCP, or equivalent certifications preferred.
Benefits:
- bonus incentives
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