Director of Field Operations – Paid Canvassing Program
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Job Description
Director of Field Operations leading a high-volume paid canvassing program for Arc Initiatives. Overseeing team performance and ensuring delivery against metrics in a multi-state environment.
Responsibilities:
- Lead the multi-state field program, ensuring deadlines are met in all assigned states.
- Own program performance, including productivity, quality benchmarks, and compliance outcomes, as defined in the scope of work.
- Develop and manage timelines, workflows, and communication structures necessary to meet contracted deliverables.
- Coordinate with and provide operational direction to State Field Managers and their supervision of Team Leads and Canvassers, in alignment with program goals and client requirements.
- Conduct briefings, debriefs, and performance feedback related to program delivery to ensure high-quality voter contact.
- Ensure all canvassing activities comply with legal, compliance, and data-integrity standards.
- Monitor real-time data and conduct spot checks to maintain accuracy and message discipline.
- Provide regular updates (daily and/or weekly, as agreed) to internal and external stakeholders regarding program progress and risks.
- Coordinate equipment, materials, turf packets, and walk lists.
- Support budget tracking and resource allocation by monitoring spend against program assumptions and flagging risks.
Requirements:
- 5+ years of experience in paid canvass programs or field operations at scale.
- Demonstrated success managing teams in high-volume, metrics-driven environments.
- Strong command of VAN, voter contact tools, and basic data analysis.
- Excellent communication and problem-solving skills.
- Ability to work long or irregular hours during peak program periods.
- Commitment to professionalism, integrity, and mission-driven work.
- Experience specifically with signature collection, voter registration, or GOTV programs is preferred.
- Familiarity with compliance practices (FEC, state regulations, payroll considerations) is preferred.
- Spanish fluency or other language skills are a plus.
- Previous contractor experience or comfort with short-term engagements is preferred.
Benefits:
- Travel expenses covered
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