Principal, Sales Operations

Posted 8hrs ago

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Job Description

Sales Operations Principal driving end-to-end sales compensation strategy and execution. Collaborating cross-functionally and providing analytical insights for performance improvements at Zillow.

Responsibilities:

  • Own end-to-end compensation strategy and design for Sales, including plan architecture, performance metrics, and incentive structures aligned to business goals.
  • Lead scenario modeling and decision-making , evaluating tradeoffs across cost, risk, and behavioral incentives; provide clear recommendations to senior leadership.
  • Drive cross-functional alignment with Sales, Sales Finance, FP&A, HR, and Data teams to ensure compensation plans are well-designed, understood, and effectively executed.
  • Establish and evolve performance frameworks , including quota setting, target-setting methodologies, and plan mechanics that balance motivation, fairness, and financial discipline.
  • Influence sales strategy through data-driven insights , proactively identifying trends, risks, and opportunities to improve performance.
  • Ensure integrity and scalability of compensation data systems , partnering with Data and Ops to define durable data sources, reporting, and ensure frontline visibility.
  • Communicate complex compensation concepts clearly to stakeholders at all levels, including Sales leadership and executives.

Requirements:

  • 8–10+ years of experience in sales compensation, sales operations, finance, or a related analytical/strategy role.
  • Demonstrated experience owning compensation design end-to-end , not just supporting or administering plans.
  • Proven ability to make strategic decisions and evaluate tradeoffs in ambiguous, high-stakes environments.
  • Strong analytical and modeling skills, with experience using data to inform business decisions and influence stakeholders.
  • Track record of driving cross-functional alignment and influencing senior stakeholders without direct authority.
  • Deep understanding of sales performance metrics, incentive structures, and compensation design principles.
  • High attention to detail with strong ownership over data accuracy and system integrity.
  • Excellent communication skills, with the ability to translate complex analyses into clear business insights.

Benefits:

  • equity awards based on factors such as experience, performance, and location