Principal, Sales Operations
Posted 8hrs ago
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Job Description
Sales Operations Principal driving end-to-end sales compensation strategy and execution. Collaborating cross-functionally and providing analytical insights for performance improvements at Zillow.
Responsibilities:
- Own end-to-end compensation strategy and design for Sales, including plan architecture, performance metrics, and incentive structures aligned to business goals.
- Lead scenario modeling and decision-making , evaluating tradeoffs across cost, risk, and behavioral incentives; provide clear recommendations to senior leadership.
- Drive cross-functional alignment with Sales, Sales Finance, FP&A, HR, and Data teams to ensure compensation plans are well-designed, understood, and effectively executed.
- Establish and evolve performance frameworks , including quota setting, target-setting methodologies, and plan mechanics that balance motivation, fairness, and financial discipline.
- Influence sales strategy through data-driven insights , proactively identifying trends, risks, and opportunities to improve performance.
- Ensure integrity and scalability of compensation data systems , partnering with Data and Ops to define durable data sources, reporting, and ensure frontline visibility.
- Communicate complex compensation concepts clearly to stakeholders at all levels, including Sales leadership and executives.
Requirements:
- 8–10+ years of experience in sales compensation, sales operations, finance, or a related analytical/strategy role.
- Demonstrated experience owning compensation design end-to-end , not just supporting or administering plans.
- Proven ability to make strategic decisions and evaluate tradeoffs in ambiguous, high-stakes environments.
- Strong analytical and modeling skills, with experience using data to inform business decisions and influence stakeholders.
- Track record of driving cross-functional alignment and influencing senior stakeholders without direct authority.
- Deep understanding of sales performance metrics, incentive structures, and compensation design principles.
- High attention to detail with strong ownership over data accuracy and system integrity.
- Excellent communication skills, with the ability to translate complex analyses into clear business insights.
Benefits:
- equity awards based on factors such as experience, performance, and location



















