Director of Operations – Pediatrics
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Job Description
Regional Director of Operations overseeing pediatric dental practices in the Midwest and East Coast regions. Guiding teams and driving operational excellence for Specialty Dental Brands.
Responsibilities:
- Lead and support practices across the Midwest and East Coast, ensuring alignment with Specialty Dental Brands’ standards and values.
- Mentor Office Managers and Specialty Teams to promote accountability, engagement, and operational excellence.
- Partner with the VP of Operations and practice leaders to manage regional P&L performance, including revenue growth, collections, and expense control.
- Conduct weekly meetings with OMs and STs to review KPIs, patient flow, and strategic initiatives.
- Analyze EOD processes, KPI dashboards, and financial data to identify opportunities and implement improvements.
- Build strong relationships with partner doctors, OMs, and field teams to align on goals and ensure smooth, efficient operations.
- Ensure all offices operate in accordance with company policies, OSHA, HIPAA, and regulatory requirements.
- Retain top talent while fostering a positive and growth-oriented office culture.
- Identify operational challenges and develop action plans to optimize efficiency and enhance patient and employee experiences.
- Champion Specialty Dental Brands’ mission and values—focusing on collaboration, integrity, and service excellence.
Requirements:
- Bachelor’s Degree preferred
- Minimum of 5 years of multi-unit management experience in dental, orthodontic, or healthcare operations
- Proven success managing dental practices
- Knowledge of CDT codes and insurance processes
- Demonstrated P&L ownership and ability to drive financial performance
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Strong leadership, communication, and interpersonal skills
- Excellent analytical and problem-solving abilities
- Willingness and ability to travel regularly across assigned regions (Midwest and East Coast)
Benefits:
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) and Paid Holidays
- Supportive, People-First Culture
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