Director of Product, Invoicing
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Job Description
Director leading Billtrust’s invoicing product strategy for AI-powered B2B accounts receivable and payment software. Managing product managers, e-invoicing compliance, AP portal connectivity, automation, commercialization, and customer adoption.
Responsibilities:
- Own the commercial and strategic success of Billtrust’s Invoicing product line across buyer-facing and supplier-facing experiences, global e-invoicing compliance, and buyer AP portal connectivity
- Drive data-driven product decisions tied to revenue growth, e-invoicing adoption, and retention
- Own the roadmap for global e-invoicing compliance, including PEPPOL and VAT/GST mandates
- Grow Billtrust’s AP portal network strategy and connectivity reliability
- Partner with Payments to unify Invoicing and Payments into a single AR platform strategy
- Lead, hire, and develop a team of 2-4 Product Managers
- Define, prioritize, and manage the Invoicing backlog and annual planning baseline
- Drive AI-powered invoice automation, touchless processing, exception handling, and intelligent workflows
- Act as the primary commercial voice across Sales, Marketing, Customer Success, and Engineering
- Lead competitive analysis, market research, go-to-market efforts, messaging, positioning, and enablement
- Engage directly with customers to validate the roadmap, guide adoption, and build feedback loops
- Monitor and report product KPIs including revenue growth, e-invoicing adoption, and retention/renewal
- Travel quarterly for customer onsite meetings and events
- Report to the VP of Product, Software
Requirements:
- 8-10+ years of commercial and technical product management experience
- 3-5+ years directly managing and developing Product Managers
- Bachelor’s degree in Computer Science, MIS, Business, or a related field, or equivalent experience
- Experience in B2B fintech or SaaS
- Direct exposure to invoicing, billing, or AR/AP workflows, including multi-currency or international invoicing requirements
- Experience with AI-powered automation in a commercial product context
- Experience with AP portal networks or invoice delivery/placement mechanics
- Proven go-to-market and launch strategy experience
- Deep commercial acumen covering revenue drivers, customer segments, pricing models, adoption behavior, TAM, ICP, and TCP
- Experience working directly with enterprise customers to translate complex needs into scalable solutions
- Exceptional communication and stakeholder influence skills
- Working knowledge of global e-invoicing compliance regimes such as PEPPOL and VAT/GST mandates preferred
- Demonstrated success scaling mature products and leading transformation efforts preferred
- Experience leading platform or application sunsets and complex migration programs preferred
- Track record driving AI adoption and AI-first ways of working across a product team preferred
Benefits:
- Comprehensive health coverage
- Competitive retirement
- Generous PTO
- Parental leave
- Flexible work options
- Professional development investment
- Potential equity, commissions, or other variable performance-related bonuses for qualifying roles
- AI tools and co-worker agents
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