Director of Strategic Accounts – Veterinary Corporations
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Job Description
Head of Corporate Accounts responsible for driving enterprise growth across corporate veterinary groups. Managing complex sales cycles and maintaining relationships with stakeholders in the pet health industry.
Responsibilities:
- Identify, prioritize, and prospect corporate veterinary groups and consolidators; build a qualified pipeline aligned to growth targets.
- Own complex, multi-stakeholder sales cycles from initial engagement through close, including solution design, pricing, and internal approvals.
- Develop and execute account strategies aligned to customer business objectives to drive adoption, retention, and expansion.
- Build and maintain relationships with C-level and senior stakeholders; establish credibility as a long-term partner.
- Serve as the primary point of contact for assigned accounts, managing expectations and driving issue resolution with urgency and diplomacy.
- Lead executive business reviews; communicate performance insights, agree on action plans, and hold stakeholders accountable to shared outcomes.
- Structure, negotiate, and close enterprise agreements, ensuring commercial terms support profitable growth and customer success.
- Manage contract lifecycles in partnership with Legal and Finance, including renewals, amendments, and compliance with internal approval processes.
- Orchestrate onboarding and implementation in partnership with Customer Success, Product, and Operations to ensure on-time, high-quality launches.
Requirements:
- Proven ability to lead full deal cycles, including proposal development, contract negotiation, and closing.
- 10+ years of experience in strategic account management, enterprise sales, or customer success (animal health or adjacent B2B services preferred).
- Demonstrated success managing complex, multi-location and/or corporate accounts with multiple decision-makers.
- Strong executive presence with excellent written, verbal, and presentation skills.
- Analytical and data-driven; able to interpret performance reporting and translate insights into action plans.
- Comfort partnering cross-functionally across Sales, Product, Customer Success, Operations, Finance, and Legal.
- Demonstrated leadership of cross-functional initiatives; prior people management experience is a plus.
- Willingness and ability to travel up to 50%.
Benefits:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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