Director, Product – FinCrime
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Job Description
Financial Crime product director owning AML, sanctions, and fraud strategy for Zepz, powering WorldRemit and Sendwave. Driving controls, regulatory outcomes, automation, and customer-focused growth.
Responsibilities:
- Own the global Financial Crime strategy across AML and sanctions, including vision, OKRs, and roadmap
- Own AML controls, sanctions screening, and typology analysis end-to-end
- Participate in budget planning for third-party financial crime spend
- Drive growth through accurate financial crime controls, calculated risk-taking within Zepz’s risk appetite, and reduced false positives
- Own FinCrime KPIs and regulatory outcomes, including customer experience metrics, fraud loss rates, detection precision, SAR timeliness, and audit findings
- Build relationships with business stakeholders, external partners, vendors, regulators, auditors, and senior executives
- Engage with Zepz’s nine regulators
- Lead the Financial Crime domain across AML and screening
- Define and execute a unified Financial Crime strategy aligned with product, growth, and risk appetite
- Use data to strengthen controls and reduce customer friction
- Make prioritisation decisions based on customer outcomes, KPI impact, and risk mitigation
- Partner cross-functionally with Engineering, Product, Compliance, and Customer Ops leaders
- Identify, evaluate, and work with third-party technology vendors; rapidly launch proofs of concept
- Act as a player/coach by leading initiatives across teams while contributing as an individual contributor
Requirements:
- 10+ years’ leadership experience in Financial Crime, Fraud, or AML within fintech, payments, or financial services
- Strong analytical and data-driven mindset; comfortable using metrics, dashboards, and ML outputs to guide decisions
- Deep understanding of fraud prevention, AML/CFT frameworks, sanctions, and regulatory expectations (FCA, FinCEN, NBB, FATF)
- Credibility with regulators, auditors, and senior executives
- Clear and articulate communicator
- Demonstrated success in driving transformation, automation, and control maturity across FinCrime functions
- Empathetic and inspiring leader able to coach and develop senior managers and foster a high-performance culture
- Experience integrating AI/ML models for transaction monitoring, fraud, risk scoring, or behaviour analysis
- Prior leadership experience in a remittance or crypto regulated business
- Subject matter knowledge of payments, cards, stablecoins, and ACH
- Strong network across FinCrime industry groups, regulators, and law enforcement partnerships
- Track record of managing remediation or enforcement-driven improvement programmes
- Genuine curiosity about applying AI in the work area
- Practical professional experience using AI tools
- Strong AI literacy, including effective prompting and critical evaluation of AI-generated output
- Awareness of ethical and responsible AI use, especially regarding sensitive data, customer experience, and compliance
Benefits:
- Remote-first culture with flexibility to work in your employing country wherever you feel most focused and productive
- Unlimited annual leave
- Great healthcare benefits
- Employee discounts
- Tailored, location-specific perks designed to support your whole life
- High-trust work environment
- Environment and support to enable high performance
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