Senior Director, Live Programs
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Job Description
Senior Director owning doctor dinners, advisory boards, and eyecare events for Eyes On Eyecare. Managing clients, KOLs, vendors, budgets, and onsite execution.
Responsibilities:
- Own every live program end to end, from client kickoff through attendee follow-up, budget reconciliation, and results reporting
- Build target attendee lists using audience and npiQ data and own attendance goals
- Run client kickoffs, status calls, change management, and client communications
- Build relationships with KOLs and clinical partners and develop new program concepts
- Build and manage program budgets, negotiate venue and vendor contracts, and reconcile budgets
- Track attendance, target-doctor participation, and attendee feedback; deliver results reports and renewal recommendations
- Translate client objectives into event formats, audiences, faculty, agendas, dates, times, and locations
- Source venues and manage caterers, AV, transportation, photographers, video-production companies, and other vendors
- Coordinate faculty and KOL scheduling, travel, briefing materials, and honoraria
- Manage invitations, RSVPs, reminders, confirmations, signage, slides, and printed materials
- Create event plans with schedules, contacts, KOL bios, run of show, and onsite assignments
- Lead onsite execution for staff, vendors, faculty, and clients
- Run hybrid programs, virtual advisory boards, webinars, and virtual roundtables
- Coordinate streaming, remote faculty, platform setup, faculty preparation, and attendee management
- Extend live programs into digital content and coordinate integrated live and digital deliverables
- Manage logistics for doctor video shoots, including locations, contracts, scheduling, travel, lodging, catering, and transportation
- Maintain program plans and communications in ClickUp
- Plan and run team dinners, company events, off-sites, and informal KOL gatherings
- Travel up to 50% and provide onsite coverage at major eyecare meetings
Requirements:
- 5+ years of experience planning and running live events, with at least 3 in healthcare, pharma, medtech, or a healthcare agency
- Direct experience running HCP programs such as doctor dinners, advisory boards, or speaker programs
- A track record of owning client relationships and program budgets, not just executing someone else's plan
- Strong vendor negotiation and contracting experience
- Able to travel up to 50%, including evenings and weekends
- Bachelor's degree or equivalent experience
- Experience in ophthalmology or optometry, and existing relationships with eyecare KOLs
- Familiarity with the major eyecare meetings and how they run
- Experience with virtual advisory board, webinar, and hybrid event platforms
- Experience coordinating logistics for video shoots or on-location productions
- Comfort with ClickUp or a similar project management tool
Benefits:
- Comprehensive health insurance (90% silver plan coverage)
- Vision insurance
- Dental insurance
- 401(k)
- Annual Profit Share
- Paid Time Off
- Sick Time
- Paid Holidays
- Flex Time
- Bonus Time Off
- 100% remote work
- Volunteer Time Off
- Quarterly team events
- MacBook (Apple equipment)
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