Director, Strategy – Quality Practices
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Job Description
Director of Strategy and Quality Practices leading community-based services for YMCA network. Unifying strategies and driving quality improvement across local Y operational excellence.
Responsibilities:
- Advances organizational priorities by translating national direction into clear, actionable supports that strengthen local Y operational excellence and drive a healthier, more effective YMCA Movement.
- Leads efforts to build shared goals, strengthen alignment, and enhance the credibility of Y-USA strategies across local Ys, alliances, and service delivery partners to ensure coordinated and consistent impact.
- Develops and manages activation approaches that advance organizational priorities ensuring Ys and partners have the resources, guidance, and capacity to engage effectively.
- Engages the YMCA network to promote systemwide adoption of Y-USA Membership tools, products, and solutions; identifies bright spots; and provides programmatic support to Network Partners.
- Collects and analyzes Membership data, signals, and industry trends to inform continuous quality improvement strategies and identify opportunities for innovation.
- Collaborates with governmental, nonprofit, academic, and private partners to support national initiatives, increase influence, and advance mission aligned strategies.
Requirements:
- Bachelor’s degree or higher required in a relevant field such as Business, or related disciplines required
- Advanced degree strongly preferred
- 8-12 years of experience required
- Expert functional skills, advanced industry knowledge and experience, advanced managerial skills
- Manages multiple teams or functions
- Strategic and operational decision-making authority
- Highly complex tasks and managerial tasks
- Minimal supervision
Benefits:
- medical
- dental
- vision
- defined benefit plan (retirement savings)
- defined contribution plan (403(b) plan)
- life and disability insurances
- technology stipend
- generous paid time off
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