District Manager
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Job Description
District Manager overseeing district performance for financial and guest satisfaction objectives at Towne Park. Collaborating with VP of Operations while managing team and pursuing business development opportunities.
Responsibilities:
- The District Manager directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives
- Works closely with the Vice President of Operations/Regional Director to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district’s operations
- Maintains knowledge of operational requirements and business reporting procedures affecting operational functions and ensures Towne Park policies, procedures, and reporting are in compliance throughout the district
- Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives
- Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park
- Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district
- Works closely with managers to help them understand how to improve the performance of their sites
- Collaborates with the Sales department to identify, pursue, and secure business development opportunities
- Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites
- Partners with Talent Team in the administration of the district’s recruitment initiatives
- Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company
Requirements:
- Bachelor’s degree from a four-year college or university
- Minimum of seven (7) years of related experience and/or training; OR Equivalent combination of education and/or experience
- Knowledge of general business practices including accounting, human resources and client relations
- Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines
- Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applications
- Written and verbal communication skills to effectively address all levels within the organization
- Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company
- Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
- Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
- Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails.
Benefits:
- Employees are eligible to enroll in medical, dental, and vision insurance
- accident insurance
- critical illness insurance
- hospital indemnity insurance
- telemedicine benefits
- Employees are provided company-paid basic life and AD&D insurance
- short-term and long-term disability
- Employees are also able to enroll in the company’s 401k retirement savings plan
- Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year
- Employees receive 6 paid holidays throughout the calendar year
- employees accrue up to a maximum of 4 paid floating holidays per calendar year
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