Engineering Manager – FinTech, Mobile Banking
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Job Description
Engineering Manager leading technology strategy and delivery for H&R Block’s Spruce fintech and mobile banking product. Guiding mobile engineering squads, AI-enabled delivery, and secure customer experiences.
Responsibilities:
- Lead the technology organization supporting Spruce, a customer-focused fintech and mobile banking product
- Own the technology strategy, delivery roadmap, and desired outcomes for Spruce
- Coordinate priorities, dependencies, risks, and delivery across multiple engineering squads, product managers, and business integrations
- Partner with Product and Design to shape outcomes, clarify priorities, sequence work, and make trade-offs
- Provide hands-on leadership for mobile engineering practices across native iOS and Android codebases
- Ensure secure, resilient, compliant, and high-quality fintech experiences and production stability
- Monitor and mitigate product, program, integration, vendor, security, compliance, and operational risks
- Establish outcome-based plans, delivery health reporting, dependency management, and stakeholder communication
- Build partnerships across business leadership, architecture, cybersecurity, compliance, operations, data, marketing, customer service, vendors, and technology teams
- Lead, coach, and develop engineers and technical leaders
- Maintain succession plans and make resourcing decisions based on required skills and capacity
- Attract, retain, and grow diverse technical talent
- Apply AI and agentic development approaches across discovery, product and design collaboration, engineering, testing, documentation, operations, and continuous improvement
- Establish AI-enabled working agreements with attention to security, privacy, compliance, human review, quality, and measurable value
- Manage budgets, vendors, contracts, and service performance as applicable
Requirements:
- 8 years of progressive experience in technology, software engineering, product delivery, consulting, or a related field, including experience leading complex, mission-critical initiatives
- Demonstrated experience leveraging AI-powered tools and agentic development practices
- Proven ability to lead teams in the responsible adoption of AI and establish effective AI-enabled working practices
- Demonstrated people leadership experience, including coaching, performance management, talent development, succession planning, workforce planning, and resourcing across multiple teams
- Experience managing priorities and programs across multiple squads, product managers, stakeholders, and interdependent technology or business integrations
- Experience delivering customer-facing digital products in a regulated, high-availability, or financially sensitive environment
- Strong understanding of agile delivery, DevSecOps, automated testing, observability, reliability, and production support
- Experience partnering with Product and Design in a squad trio model
- Strong written, verbal, presentation, and facilitation skills
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and relevant work experience
- Preferred: experience with native iOS/Swift and Android/Kotlin applications
- Preferred: experience with fintech, digital banking, payments, lending, savings, card, or other regulated financial applications
- Preferred: experience managing financial technology integrations, processors, vendors, APIs, and enterprise capabilities
- Preferred: experience introducing AI-assisted and agentic development practices at team scale
- Preferred: experience leading mobile platform modernization
- Preferred: experience managing program budgets, vendor relationships, contracts, and service levels
Benefits:
- Competitive pay
- Comprehensive benefits
- Support for life both in and outside of work
- Continuous learning
- High Performing, Connected Culture
- Well-being support
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