English to Georgian Review Lead – UI, Marketing, Product Content
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Job Description
English-to-Georgian Review Lead owning quality governance for Welo Global’s multilingual AI, technology, and content solutions. Coaching reviewers and managing client localization standards across UI, marketing, product, legal, and support content.
Responsibilities:
- Serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client
- Own the locale’s interpretation of the client’s quality standards
- Align the Post-Editing Lead, Post Editors, and Reviewers on shared quality expectations
- Act as the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations
- Drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content
- Review style guide and glossary updates, assess affected quality categories and content types, and record changes
- Track client Language Manager corrections and feedback from calibration and quality calls
- Run regular alignment roundtables with the language community
- Publish a structured monthly quality digest covering performance, improvement areas, style guide updates, notable errors, and arbitration outcomes
- Coach Reviewers one-to-one using specific examples
- Run shadowing sessions and deliver training based on alignment data
- Propose style guide improvements based on recurring justification patterns
- Share cross-locale patterns with the Welocalize Quality Manager
- Maintain alignment with the client and raise evidence-based concerns
- Own the locale’s review service score, including RQE audit and alignment performance
- Maintain the community’s shared understanding of quality
- Ensure arbitration records are valid and well-evidenced
- Manage the working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements:
- 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Direct experience as the primary point of contact for client Language Managers
- Experience managing formal arbitration or escalation processes
- Experience facilitating conflict resolution
- Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Ability to analyse style guide changes and identify implicit client expectations
- Ability to map tolerance by content type, including Marketing, Legal, and UI
- Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Skill in tracking error concentrations, severity drift, and alignment scores
- Ability to convert justification patterns into style guide improvements
- Native-level Georgian
- Professional-level English
- Prior experience supporting major technology localization programs and working with calibration or alignment tools preferred
- Must be physically located in one of the approved countries
- Background check required as part of onboarding
Benefits:
- Dedicated device for project work
- Steady project volume
- Comprehensive onboarding
- Ongoing training
- Access to established linguistic resources
- Long-term partnership with global teams on high-visibility products
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